Mystery #46 Icing on the Cake Rainbows and Butterflies The GRIM Reaper The Hunt is On
100
What is recurring transaction
What does Moto 2 mean?
100
What is low risk
Claim Number is an example of what kind of authentication token?
100
What is MAMM
What TSYS screen shows permanent notes
100
What is Not as Described/Defective
What dispute type requires a 2nd opinion letter?
100
What is 744303
What is our client code that must be provided when engaging an interpreter service?
200
What is 1095100
What is the extension to Egate
200
What is Merchant reversal
What does MSG TYPE 400- mean?
200
What is Page Down
What key do you hit after hitting SHIFT +F3 in Image to see the merchant's response date?
200
What is Proof of Paid by other means
What does an XRM 09 letter request?
200
What is 1.855.260.2149
What is the phone number to the Bank of America Travel Center
300
What is PNDAUT T GCS
What is the FULL code to place a pending transaction into dispute
300
What is CTRL+E
What is the shortcut to Darken a document in IMAGE?
300
What is Has the merchant responded
What is the third pillar/step of an image claim when reviewing for status?
300
What is up to 10 business days
How long does a credit of $6000 take to be moved from an old card to a new card when requested by the customer?
300
What is Transaction ID
What 15-digit code do we need to dispute a duplicate transaction on a visa card?
400
What is F5, F2
What two F keys do you use to enhance a transaction once it's expanded?
400
What is AVS and Standard ID
What two things do we document from an associate when they transfer a client to us?
400
What is 7032
What 4 digit letter do we send when we rebill a client because merchant already issued credit
400
What is Hit CTRL+ALT+DEL to lock your computer
What is the 3rd step to take when you update your work password?
400
What is Transactions must match 100%
What is the biggest requirement when filing Duplicate on a Mastercard?
500
What is Supervisor Queue
What does the code "LDAP" mean when a claim is routed?
500
What is NONE
Credit limit is an example of what type of authentication token?
500
What is Restaurant CH ordered from/ Delivery Address
What two things should we document when disputing a never received claim for UBER Eats/Doordash/Postmates?
500
What is F4
How do you view all documents at once in IMAGE?
500
What is Reconsideration Sharepoint
What sharepoint do we complete when a claim is denied but client wants it reopened?






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