Chapter 1 Chapter 2 Chapter 3 Chapter 4 Wild Card
100
Things external to the speaker and receiver
What is physical noise?
100
Transmission of culture from one generation to another.
What is enculturation?
100
Primacy effect
____ is the idea that what comes first is more important.
100
Responses to indicate you are listening (i.e. nodding or "uh-huh")
What are backchanneling cues?
100
Loud noises, hearing impairment
What are types of physical barriers to listening?
200
Nonverbal
Interpersonal interaction involves the exchange of both verbal and __________ messages.
200
It is a psychological reaction you experience when encountering a culture very different from your own.
What is culture shock?
200
A prediction that comes true because you acted as if it were true.
What is a self-fulfilling prophecy?
200
To try and feel what the speaker feels.
What is the goal of empathic listening?
200
Assuming a person can do no wrong because you perceive them in a positive light.
Describe the halo effect.
300
False. It can take place within a small number of people and/or with complete strangers.
True or False: Interpersonal communication is communication that only takes place between two people with an intimate relationship
300
Focus on self gratification, fun & enjoying life, leisure, and individual desire
What is typical of an indulgent culture?
300
Comparisons with others, others' images of you, your own evaluations within your culture
Name one aspect that helps develop your self-concept.
300
False. We remember what we think we heard.
True or False: Memory is reproductive
300
Semantic
____ noise is when we use the same word, but have different meanings.
400
The speaker speaks and the listener listens
What is the linear view of communication?
400
True
True or False: Long-term-orientation cultures promote the importance of future rewards
400
True
True or False: To each person who knows you, you are a somewhat different person
400
Active
"You must feel really hurt" is an example of what kind of listening?
400
Collectivistic
____ culture places importance on the group over the individual.
500
Sender-Receiver
Message
Context
Noise
Channel
Name at least 3 elements of communication.
500
Honeymoon, crisis, recovery, adjustment
What are the four stages of culture shock?
500
Open, blind, hidden, unknown
What are the four windows in the Johari Window?
500
the process of receiving, understanding, remembering, evaluating, and responding to verbal and/or nonverbal messages
Define listening.
500
Feedforward
Saying "I think you should sit down" before stating your actual message is a type_____ message.






Interpersonal Communication

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