New Protocol Jeopardy Jeopardy Template

Locate the correct tab	Do we answer for this clinic?	Navigate the protocols	If a patient calls and....	Know your teammates
100 Concord-Private-Infusion If a patient or provider is calling for a private infusion at the Concord location, where would you find this information?	100 No If a patient is calling in for a Donyare provider, do we answer for this clinic?	100 Ctrl F What buttons on the keyboard do you use to search for a keyword or phrase?	100 Red flag triage: Emergency symptoms If a patient calls and states they are experiencing symptoms, where can we locate red flag symptoms?	100 Katrina Simmons What teammate watches 'I love Lucy' before bed each night?
200 Financial Clearance and Billing Info If a patient is calling in regards to a billing or financial clearance question, where would you find this information?	200 No If a patient is calling in for a Gastonia provider, do we answer for this clinic?	200 Choose the back arrow on the top left How do you get back to the main page?	200 Interpreter Calls tab If a patient calls and is needing an interpreter, where can we locate the information/number needed?	200 Hayley Summerville What teammate is a nationally ranked sharpshooter?
300 General Information If a medical sales person is calling in, where would you locate the phone number to provide?	300 No If a patient is calling in for a radiation oncology at any location, do we answer for this clinic?	300 Under LCI Shift Protocols choose Day Time Shift What do you choose to change the protocols from both the day time and afterhours protocols to just the day time?	300 Referrals tab If a patient calls and is inquiring about a referral, where can we find out all referral information?	300 Shanise Crawford What teammate is trained to drive 18-wheelers?
400 Critical Labs If a lab or radiology personnel calls in to give a critical lab on a GYN patient, where would you find that information?	400 Yes if the patient sees Dr. Bradley in South Park No if the patient sees Dr. Bradley in Gastonia If a patient calls in for Dr. Bradley and is seen at South Park, do we answer for this patient? If the patient sees Dr. Bradley at the Gastonia office, do we answer?	400 Use Ctrl F or type in the search bar at the top To locate a provider that you are not sure which clinic is in you can either...	400 Virtual Visits tab If a patient is struggling to sign on for their Virtual Visit, where can we find information to better support them?	400 Marie Matteliano and Heather Postell What two teammates favorite color is purple?
500 Both are located under the provider location list Where is the list of APP's and Providers located?	500 No we do not answer for either the survivorship or palliative If a patient calls in for survivorship or palliative at any locaton, do we answer for these clinics?	500 Under the category drop down -- you can choose A-Z or Z-A which will then put together each location/category in order to differentiate amongst the different tabs Where can you differentiate whether the pt is seen at a regional location, morehead, a triage call, general information, a referral or whether we answer for a specific clinic?	500 Financial clearance & billing information If an insurance company is calling for a physician who does not use the financial clearance team, where can we locate who does not use the financial clearance team and where to send the message instead?	500 Jennifer Holston Which teammate loves horror movies?

New Protocol Jeopardy

Press F11 for full screen mode