MAP goals Scheduling All things Adult Medicine Did someone say COVID? Who's who at NTS
100
What is 3 huddles
Minimum amount of huddle facilitations in review period
100
What is All Scripts Practice Management (APM)
System used to schedule all patient appointments
100
What is CI CARE
Connect, Introduce, Communicate, Ask, Respond, Exit
100
What is a surgical face mask
Required PPE for all employees, patients and visitors in the clinic
100
Who is Susan
In addition to managing our Sr. patient discharges and coordinating care, this person also admits to singing as a secret talent
200
What is the UHG giving website
Website used to document volunteer hours
200
What is the comments field
When scheduling, field used to document reason for appointment (often skipped)
200
What is the North Division
Division where NTS, MTC, Del Webb and MLK are located
200
What is 6 ft
Measured social distancing requirement
200
Who is Eric
Prior experience includes managing medics in an Air Force Emergency Room
300
What is less than 20%
For standard work audits, this is the defect rate goal
300
What is 7 days before the appointment date
Allowed days that a HFU or CHF appointment can be booked
300
Who is Dr. Ezeanolue and Robin Nikolopulous
Division Associate Medical Director and Associate Director
300
What is staying home and contacting your manager
What you do if you experience any COVID symptoms on the morning that you are scheduled to work
300
Who is Claudia
NTS support staff with the longest tenure with SMA
400
What is 70%
HFU goal (to have hospital discharges to be seen within 7 days of discharge)
400
What is provider services
Team that takes care of bumping providers schedules, template changes and other schedule management
400
What is the drive thru flu shot clinic
Annual event that occurs at NTS and is scheduled on Sep 18, 2021
400
What is Pfizer, Moderna and Jassen (J&J)
Three COVID 19 Vaccines that are FDA approved for use
400
Who is Estefany
Before joining SMA, this person was a real estate project coordinator
500
What is 185
End of year admits per K goal for Adult Medicine
500
What is a PCMH slot
Appointment type that is contracted thru the health plan that MUST be available for same day access. CANNOT use if frozen
500
Who is Dr. Joslin and Ann Stewart
Adult Medicine Medical Director and VP
500
What is RENGEN-COV (casirivimab and imdevimab)
Current drug used for monoclonial antibody treatment at Rancho
500
Who is Maria
Had kitchen renovation done on the DIY network's "I Hate My Kitchen" TV show.






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