This questionnaire is used to determine whether a partner is healthy enough to work their shift.

The important acronym for the rotating product to use the oldest product first.

These tags are used to indicate the partner assigned to the drawer / drop box and must be used at all times.

Not washing hands after using restroom, wiping hands on apron, or after touching face/hair/skin/mask.

The LATTE model stands for the following and is used for connecting with our customers when we haven’t met their needs.

This assessment is required to be completed every day after peak.

These two people are required to sign a refund receipt.

The following supervisor is required to finalize the daily deposit , record it in the Courier Log and in Cash Management.

Food handler observed wearing jewelry on the wrist or observed wearing more than 1 plain ring.

The ACT model stands for the following and is used to keep the store safe and welcoming while meeting customer and partner needs.

This manual warewashing procedure if not followed, results in critical violation on a Food Safety Assessment.

The benefit that allows partners to consume beverages 30 minutes before their shift, during their shift and 30 minutes after their shift at no cost.

Ringing transactions on someone else’s till can result in the following.

Incomplete temperature logs or temperature logs filled out in advance.

The shift pattern is a consistent way for teamwork to thrive and should be used by every shift supervisor, every shift.

This person is responsible for verifying each partner’s temperature, COVID-19 virtual coach, and vaccine disclosure verification (if applicable) prior to the start of each shift.

These guides are created to set organization standards and shall be followed by all partners to put things away and find product.

This four digit number allows you to login the to POS and must be kept confidential.

In-use wiping clothes not submerged in solution.

The Drive Thru window Routine

The standard time frame for the hand washing routine/ timer.

This count can be created to fix an inaccurate inventory count already submitted or serve as a new one for a missed count.

The safe shall not be opened under any circumstance during the following time frame.

Fingernails are not trimmed/clean or have coating of any kind (artificial/polished).

The Change Equation helps us break down any change into the following key elements to support responsive change.