| Interactions with Parents | Incidents and Accidents | Day-to-Day Happenings | Mystery! |
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When you see that a parent is dropping off a waiver, you need to politely tell the parent that you must check the waiver before they leave to ensure that everything is filled in. Try and make scanning over waivers for important info a habit of your daily
It is Monday morning and a parent is in a rush to drop their child off at camp. This parent quickly drops off their child’s medical waiver at your table. As you take a look at the waiver, you notice they missed signing it. When you look for them to sign
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You would gather your campers out of the pool immediately, make sure you have everyone and follow the lifeguard’s directions on where to go. Make sure to grab any medication that you left with the lifeguard at the start of your swim session. You will me
It is Monday morning and you are with your Pool & Play campers who are just finishing in the pool, when suddenly you hear an alarm go off throughout the club. What should you do in this emergency and where do you go?
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You would let Brady or Meaghan know that you are missing 2 campers and they will call the parents to find out where the campers are. Brady or Meaghan will inform you as to whether or not to go to the bus or not.
It’s Monday morning, your group is headed to the zoo but you are missing 2 of your campers. You really need to get going so your group can have as much time as possible at the zoo. What do you do?
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All campers are expected to inline skate for the entire 90 minutes. Ask the camper why they no longer want to skate; are they tired? Not enjoying it? Hungry? Overheating?. Try to address their current barrier to wanting to participate, while keeping their
You're scheduled to inline skate with your campers at from 9:30-11am. At 10:15am, one of your campers rolls away from the group and begins to remove all of their skating gear, telling you they don't want to continue to skate. What do you do?
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Calmly explain what happened in tennis, describing the entire situation. Explain that you followed the "Three Strike" rule with their child during tennis, which resulted in them being asked to sit out. If they still feel as though the situation is not res
It is Thursday morning; you are sitting at your table waiting for all your campers to arrive. One parent comes up to you, not looking very impressed. They are upset and tell you that their child was made to sit out in tennis because they were “misbehavin
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There should be 2 leaders at skating as well as 1 volunteer, you will get the volunteer to try and keep the other kids away from the 2 injured campers. Each leader will need to tend to an injured camper. For both situations, you will need to call EMS an
While you are helping other campers put their equipment away Wednesday morning at Ramsey Rink, you notice a couple of your campers racing each other. Harrison trips and falls and you hear a loud snap, a startled Zach trips and falls head first into the g
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You will need to talk to both boys together and Harrison on his own right away and talk to him about how swearing is unacceptable at camp. At the end of the day, both sets of parents will need to be told what happened at camp.
Zach and Harrison are placed in the same group of SAC. The boys got along at the start of the week, but now they aren’t getting along so well. You hear Harrison swearing at Zach, you know this is unacceptable behaviour. What do you do?
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Inform Brady or Meaghan of your currently absent campers and continue on to squash. Brady or Meaghan will look out for those campers to arrive and will then take them up to squash. It is imperative that you are not late for scheduled sessions, especially
You and your campers are scheduled to meet David, the squash pro, for your squash session at 1pm. It's just before 1pm and as you begin to lead your campers to squash, you realize that two of your campers, who were meant to join you at lunch, have not yet
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All leaders are allowed to leave for the day at 4:30pm, regardless of whether their campers remain. It is Brady's responsibility to stay with children who are not picked up by 4:30pm. Parents will know that doing so is unacceptable and repeated offenses w
It's 4:30pm and one of your campers, Jack, still has not been picked up by his parents. What do you do?
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One of the leaders will need to let the zoo know you have a missing camper and they will activate their missing child procedures. The rest of the leaders will stay with the campers so they do not go missing either. You will need to let Brady or Meaghan kn
You just finished taking your group through the Dinosaur Adventure at the zoo; you meet up with the other groups to head back to the bus. One of the other leaders realizes one of her campers is missing. What do you do?
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You would step in and let the leaders know that they are attracting unwanted attention and could suggest an alternative to their problem. Please additionally inform Brady or Meaghan if you feel like there is a bigger issue at hand.
You see that 2 of our leaders Faye and Katie cannot agree on where to go for outside games. Faye wants to go to Earl Grey Park and Katie wants to go to Elbow Park. The disagreement starts to get louder and the kids are watching. How do you settle this?
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Ensure that prior to your first time taking campers to change for swimming, they understand the expectations for change room use. Because females are not permitted within male change areas, you can listen from outside the door and call into the room if ne
It is time for your campers to get ready to go swimming for the afternoon. You are a female leader. You have six male campers in your group who you can tell are rough-housing and shouting while in the change room, unsupervised. What do you do?
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Inform the parent that you would like to discuss their child's behaviour with them, but suggest that you do so in a location away from other parents and people who may be listening. It is very important to ensure that the personal details of Club members
You need to talk with a parent of one of your campers regarding the child's consistent belittling of other children. As the parent arrives to pick up their child at the end of the day in the Curling Rink, what do you do?
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We always encourage campers to stay at camp, parents also appreciate this as it is often an inconvenience to have to come and pick up their child unexpectedly. Ask the child questions such as when they started feeling ill, if they have drank much water to
Prior to swim time with your campers, one of the children tells you that she has a headache and isn't feeling well. You remember that at lunch she left most of her meal untouched. She tells you that she would like to go home and be picked up from camp ear
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Quietly point out to Sarah that the kids have arrived and you need her help with organizing them, whether it be getting shirts or keeping them occupied until start time. Follow up with her at a quite point during the day and ask if she understands why you
Your volunteer Sarah is sitting reading a book at the table waiting for the kids to arrive. As the kids start coming Sarah keeps reading and ignores the kids. How do you handle this situation?
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Because throwing children into the pool is not permitted and against pool rules, immediately address the volunteer, in a manner that is direct but not embarrassing or confrontational. Please also inform Brady and Meaghan.
You are in the pool with your campers and you notice that one of your volunteers has initiated a game involving picking children up and throwing them in the pool. They all seem to be having a great time but you know that this is against pool rules. What d
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Tommy can wear a large camp shirt for the squash session. This is a temporary fix however, and is not a suitable week-long solution to no whites. Inform Tommy's Dad at the end of the day that he must bring whites for the next applicable day and that if it
Tommy was just dropped off at camp, his Dad has left The Club, and you realize that he has no whites packed for the day's squash session, meaning he will not be able to participate. What do you do?
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Brady and Meaghan do their absolute best ensuring that all friend requests made by parents are fulfilled, prior to camps commencing (parents are asked to submit such requests early on). If you learn of a new request on day one, tell the parent that becaus
It is the first day of a new camp week. The parent of one of your campers arrives and is upset that her son has not been placed with his school friend, who is also in camps. The parent tells you that the two boys must be together in the same group and tha
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You need to let Faye know that she should not be on her cell phone during the day. You will also need to let Brady or Meaghan know so they can take appropriate steps to make sure it does not happen again.
You are up at Earl Grey Park and you notice that a volunteer Faye is texting on her cell phone. She sees you looking at her and puts it away. A few minutes later you see her turn her back on the campers and start talking on her phone. How do you handle th
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Parents are not permitted to accompany children within summer camps, nor are they allowed to ride on the bus. Assure the mom that her daughter is in great care and that you will contact her in the event that she is desperately needed. Tell the Mom that yo
As Mila, one of your campers, is dropped off for Sports Adventure Camp on Monday morning, her parent informs you that because she is such a shy and anxious child. Therefore, she says that she will be coming along to the zoo with the camp to ensure her dau
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