| Mock Tour | FA | Datatrak | Performance expectations | HR |
|---|---|---|---|---|
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What is filling out a liability waiver?
The first step of a mock tour.
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Who is everyone?
Who should complete a Fitness assessment?
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What is invoices?
The tab you would go to to find a member's payment history.
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What is
Sessions Funded/Used True Coach Updated Total $ Closed Inbody Scans Completed L10 Attendance?
The 5 trainer KPIs.
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What is 40 hours?
The number of hours of PTO a full time employee will receive after 90 days.
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What is what brings you in today?
What is what other gyms have you tried out? What is what is your main fitness goal? What is what days/times will you be coming in?
Things you need to ask a prospect during a tour.
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What is squat, push, pull, abs, and cardio?
The 5 elements every assessment workout should include.
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What is sign guest waiver under member documents, and add guest as secondary member?
The 2 steps to adding a guest on a member's account.
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What is premium %, EFT%, FA set %, FA show %, and referral %?
Five important metrics for membership sales.
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What is true?
(T or F) Employees are permitted to discuss wages, hours,and other conditions of employment with coworkers.
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What is power, endurance, cardio, and strength?
P-E-C-S stands for:
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What is 3500?
The amount a calories in a pound of body fat.
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What is fill out the kids club document?
Process for adding a child to kids club.
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What is 4-6 weeks?
Frequency that inbody scans and workouts should be updated for clients.
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What is 2007?
The year that 10 Fitness was founded.
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L10 training, nutrition, group ex, guest privileges, all club access, 20% discount, tanning, massage chairs.
Everything included in the Level 10 membership:
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What is...Did you like the workout? Is it something different than what you've tried in the past? Could you see yourself getting results by training this way with me
The 3 magic questions that are asked after an assessment workout.
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What is check under the agreements tab to see if it has an expiration date or check to see if it’s monthly? $80.
How you check to see if someone is still in a contract when they come in to cancel. The cancellation fee is.
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What is 60%?
Goal % EFT and Premium/L10.
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What is New Year's Day, Memorial Day, Labor Day, and the 4th of July?
The 4 "open" holidays where you will receive time and a half pay.
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What is book their personal training session, download the app and take their picture?
The 3 things you need to do after creating a new membership agreement for a prospect.
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What is inbody scan, start the par-q, begin to present the components (discuss inbody, muscle metabolism, and nutrition), go through workout, finish components ( common mistakes and sell).
Order in which a trainer should go through the FA process if they are doing the components of fitness and not handing the prospect off.
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Calendar-Employee Tracking-Search (your name)-Click on calendar for open availability
How to change your availability on the calendar.
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Who is the trainer and the person who set the FA? The trainer is responsible for confirming and communication after the appointment is set, but the person who set the appointment is responsible for making the member feel like they should be at the appointment and building value and not just booking the appointment to make you leave them alone.
The person responsible for an FA showing up and why?
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What is 2017?
The only year that 10 Fitness did not win Arkansas Democrat Gazette's "Best of the best".
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