| Acronyms | uverse | TRUE OR FALSE...or not | na | tools |
|---|---|---|---|---|
|
Solution Sender
SS
|
What is tool to send emails to the customer
What is a Solution sender
|
What is false
you should only leave notes on an interaction if it was an order
|
What is
na
|
What is cart
to bypass credit
|
|
What is residential gateway
RG
|
What is 10/50
what is a customer charged for overages after covid
|
What is false
customers get 1024tb of data
|
What is
na
|
What is crm
pay a bill
|
|
What is low cost broadband
LCBB
|
What is channel settings
you may need to change _____ to view specific articles
|
have we covered everything you needed today
what is gain agreement verbiage
|
What is
na
|
What is csi
access
|
|
What is fiber to the prem
FTTP
|
What is registered
you internet will not work even if everything is plugged in correct if it is not ____
|
What is fact finding questions
(NOT)what does FFQs mean
|
What is
na
|
What is mycsp
to find token
|
|
What is fiber to the node
FTTN
|
What supplemental nutrition assistance program is
(NOT)what does snap mean
|
What is
na
|
What is Q messenger
to ask eachother questions
|
|
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