| Crisis Reaction | Crisis Intervention | Group Crisis Intervention | Breaking Bad News | Community Reactions |
|---|---|---|---|---|
|
What is fight, flight or freeze (submit)?
The body is mobilised to survive (3 words)
|
What is safety & security?
Addressing physical needs and assuring privacy and confidentiality.
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What is a scribe?
Writes notes on a flipchart during a group crisis intervention?
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What is making “first contact”?
Making notification as soon as possible, even if information is not available about how individuals were affected.
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What are the Circles of Vulnerability?
Victims, Eyewitnesses, Family & friends of victims, Others who find out
|
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What is fear/terror?
The "veil of immortality" is torn away?
|
What is Prediction & Preparation?
Asking victims and survivors “What concerns do you have in the next few days? How do you plan to cope?”
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What are GCI ground rules?
People are welcome to come and go, confidentiality, discussion-not a critique, free expression of emotions, no physical violence…
|
What is making notification “in plain language”?
“I have some difficult news to tell you, XXX has died in an car accident.” (3 words)
|
What is Duration?
A disaster may impact a community for a short or protracted period of time.
|
|
What is anger/fury/outrage?
Can be directed at anyone even those trying to help such as CARE Officers (3 words).
|
What are Ventilation & Validation questions?
Did you get hurt?
What did you see during the [disaster]? Did you see anyone get hurt? Are you worried about anyone close to you right now? Do you have other immediate concerns? Do you have family or friends who can help you? |
What is the purpose of the CGI?
How participants have reacted/are reacting
How friends & family are reacting Expectations/coping for the future |
What is making a notification “with compassion”?
Plan to take time; provide information, support, direction; accept the survivor’s emotions & your own.
|
What are Warning and Threat?
A community may know in advance or not about an tragedy or disaster? (2 words)
|
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What is reconstruction?
Creating a new normal.
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What are “at risk” populations groups?
Close friends of those who were injured or died
Those who may have had a negative interaction(s) with those who died Those who show visible signs of being distressed Those who witnessed the incident |
Who is the facilitator?
Leads the GCI.
|
What is making a notification “in pairs”?
Don’t make notifications alone.
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What is Pre-Crisis Equilibrium?
A community may have experienced other stressors prior to a critical incident.
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What is Cataclysm of Emotion?
Fear/terror, Anger/fury/outrage, Confusion/frustration, Guilt/self-blame, Shame/humiliation, Grief/sorrow
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What is Companioning?
Providing crisis intervention while meeting the practical needs of victims and survivors.
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What are homogeneous groups?
Ideally, groups participating will have a similar sensorial or non-sensorial experiences of the trauma.
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What are “Guidelines for Viewing the Body”?
Give choice, prepare survivors for distortions or mutilations of the body, be non-judgmental, provide drivers and advocate for what the survivor needs, if necessary.
|
What is Believability?
Impossible
Improbable Possible Probable Predictable |
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