| Tier 1 | Tier 2 | Tier 3 | Picture this! | Dancing Bananas |
|---|---|---|---|---|
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Who are all Scrum Team members— SM, PO, and Dev team?
This group of people are expected to make sure the Coachee has exhausted all support structures available to them in the Tier 1 checklist if they are concerned about a Coachee's performance.
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What is escalation to Tier 2.
This can only happen when the Coachee is fully aware there is a performance issue and all Tier 1 supports have been exhausted.
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What is escalation to Tier 3?
The Coachee is at risk for termination.
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What is, meet with the Coachee to create an action plan.
Jaimie is Buffy the Vampire Slayer's Support of Choice in Tier 2. This is the first thing Jaimie does once she know's she is the Support of Choice.
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What is pfizer, moderna, astrazeneca, johnson & johnson, and/or novavax?
These are 3 of the COVID-19 vaccine manufacturers.
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What is exhausting all Tier 1 support structures available to them in the Tier 1 checklist?
The role of the Coachee in Tier 1.
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Who is the Escalator.
The role responsible for formally notifying the Coach, Support of Choice, and Sarah Rose or Bridget in Tier 2.
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What is the Department Supervisor in Tier 3?
This role decides whether or not to inform EAT that the Coachee is escalated to Tier 3, works with the Coachee to develop an Individualized Support Plan (ISP), approves the ISP, and meets regularly to check in with the Coachee to their monitor progress.
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What is any 2 items in the Tier 1 Checklist.
Kurt is distracted at work because he discovers that his daughter is not doing well at school and he needs to spend extra time tutoring them. These are 2 supports Kurt can lean on in this scenario.
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What is 2010?
The year Alley was founded.
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What are Tier 1 Support Structures?
Alley policy, company policy, consistent Coaching, swarming, weekly partner pairing, team rituals, office hours, Communities of Practice, reconsidering the project environment.
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Who is responsible for choosing a Support of Choice, working with them in developing an action plan, and improving based on that plan?
The role of the Coachee in Tier 2.
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What is the Coachee?
This role works with the Support Group to develop their Individualized Support Plan and meets with the Department Supervisor regularly to make sure they are meeting the ISP goals and timeline.
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What is, talk to Cher directly and immediately.
Michael notices his team member, Cher is breaking a company policy. This is what he should do.
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What is How will I know if I'm in Tiers 2 or 3?
If you are in these Tiers, you will know it.
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What is, the first thing you should ask a team member concerned about a Coachee's performance?
"Have you already spoken to this person directly?"
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What is, define a support.
The second step to creating an action plan in Tier 2.
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What is 1) Clarify prior supports, 2) Define the baseline, 3) Agree on the challenge, 4) Determine supports, and 5) Create a timeline and goals?
The steps of creating an Individual Support Plan
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What is, have you talked to this person directly?
One of Thu's team member's has come to him with a concern about another teammate adding sloppy PRs. This is what Thu should ask the team member.
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What is the Gecko?
The animal that keeps it's eyeballs moist by licking them.
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What is, Coaching and guiding the Coachee through the Tier 1 Support Checklist.
These are the Coach's responsibilities in Tier 1.
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What is never a possibility within Alley Supports?
The Coachee is not fully aware there is an issue.
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Who has no formal role unless requested by the Coachee?
The role of the Scrum Master in Tier 3.
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What is the team retrospective?
Tia realizes that her team member, Will Smith, is rolling alot of points but the team hasnt said anything yet. This is the meeting where Tia should bring up this situation.
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What is C-A-M-P-E-A-U - L-A-U-R-I-O-N?
This is the spelling of Brad's last name.
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