Considered the nickname for New Hampshire

Hampton Internal Medicine, Portsmouth Internal Medicine, and Beacon Internal Medicine

Assigned learning/training to be completed

Should be kept in a drawer or pocketbook and not on desk to be used during work hours

Where your voice is heard and action is taken

Considered the capital of New Hampshire

Does patient triage on callers who are having serious medical issues

Area Practice Manager for Primary Care

Process we take when the power goes down and we have to resort to paper in the office

You may make changes to your benefits during this time

Considered New Hampshire’s State Motto

Takes your vitals, medical history and rooms each patient efficiently with extra love and care

Moc, practice manager, area practice manager, market manager

When corporate calls to make appointments and see what kind of customer service they get from each office

Considered our representative for the Northeast Market

This is New Hampshire’s state bird

The best customer service team you can ask for while checking in or out at Beacon

Above all else

Newest HCA acquired hospital

Policy for protecting patients privacy

Maine, Vermont, Massachusetts

Most awesome keepers of all patient records who are constantly busy entering and obtaining medical records

Referral source/program we use to help us track and close the loop

Obtaining all of the correct information; entering the information into the EMR and not making mistakes

A fund put together to help employees with financial hardship within HCA