This number on the MOTO field of a VISA transaction will indicate that it is recurring

We offer this code (3 letter abbreviation) to the representative when we are warm transferring a client

What button do you hit to clear an error in IMAGE

This is the longest time the bank can take to issue a credit on a client's account when disputing a charge

When we place a stop payment, we must confirm with the client: amount, last four of credit card, _________, and that they should contact the merchant to cancel billing as it is only an attempt and may take 1-2 billing cycles

What is the official department name in the transfer tree if a client has a question about a finance charge on their business credit card?

What two keys do you hit in order to break a pend?

Pw: Disputes

This is the longest amount of time (minutes) you can keep a client on hold if not previously given a timeframe

What TSYS command do you use to update a client's phone number

This command allows you to place an account into the pending queue

You hit this "F" key to make a note/comment on a claim in IMAGE

If we issue a chargeback on a Mastercard, how long after the chargeback does a merchant have to respond?

What is the 4 digit Transaction Code (TC Code) for a VISA merchant credit

What is the most vital step that you have to do when filing a claim for DNA (Did not authorize)?

What does a 2020 IMAGE letter say?

How soon does a $25 credit show up on the new card when a client calls and requests to have it transferred from an old closed account?

What are the two ways to tell if a card is Visa or Mastercard when looking at WCSA

What is the number to the subpoena information hotline? (Hint: This can be found on the Identify and Assist SC procedure)

What does is this document in IMAGE?
EXEVFT Visa Fast Track Form

This screen allows you to view when the last card was sent out and must be checked before you can use CVV as a high risk token