Impulse Factors | Great Work Habits | Random | Product Knowledge | Fun Facts!! :) |
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Fear Of Loss (FOL)
What impulse factor would you use with a Bull customer?
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Sales is the transfer of energy/emotion. Nobody wants to talk to someone who is in a bad mood.
Why is it important to maintain a great/positive attitude?
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They take control/they are aggressive
What are the characteristics of a Bull customer?
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Over 250 channels
How many channels come in the DTV Ultimate package?
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tornadoes
& tornado valley
Kansas has so many ____, it has the nickname ____.
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Bull/Owl/Lamb/Tiger
What does BOLT stand for?
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Ipad charged
Paperwork at hand Polo on/in car + proper shoes Clean table cloth, etc.
What does it mean to be prepared?
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Doubt - if/maybe/but/you can
Power - yes/absolutely/I can/I will
What are examples of some doubt words and power words?
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$53.99
How much are ALL of the premium channels if you chose to pay for them?
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20,000!
The average adult takes over ____ breaths a day!
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Jones Effect/Indifference/Fear of Loss/Sense of Urgency
What does JIFS stand for?
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Be the one asking the questions
Assume the sale
How do you take control
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FFF - Feel Felt Found
RRR - Repeat Relate Resume AIR (it out) - Acknowledge Ignore Resume
What are the 3 ways to overcome objections?
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In the sports pack for and additional $8/mon. (or in premier)
Where/how can a customer get the Sports Sun channel?
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86!!!
Polar bears could eat as many as ___ penguins in a single sitting…
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Owl - Indifference
Lamb - Jones Effect Tiger - Sense of Urgency
What impulse factors would you use with an Owl/Lamb/Tiger?
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They are the time tested traits of success in our business!
They are the time tested traits of success in our businessWhat is the reason for the 8 great work habits?
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Intro
SS Pres Close Rehash
What are the 5s out of the 4s/5s/8s?
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LO MAXIMO
Over 340 channels
What is the highest Spanish pack you can get and how many channels does it come with?
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10x!!
There are at least __ times as many bacteria in the human body as cells.
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J - "Keeping up with the jones'..." People tend to want what others have
I - Be informative, courteous and confident; not desperate, pushy or salesy F - People are more likely to make an impulse decision when they know they cannot get at anytime S - Respect peoples' time, "This will only take a minute..."
Give examples of how you would explain JIFS to a new hire?
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Have and maintain a great attitude
Be on time Be prepared Work a full day Work your territory correctly Respect the customer and the client Understand your opportunity Take control
What are the 8 great work habits? IN ORDER!
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1. I just moved
2. I hate my current provider 3. Reverse jones 4. Comic book words 5. Silence 6. Service based questions 7. I <3 ATT/DTV 8. Body language
What are the buying signs? (think of the stop sign theory)
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Chinese
Filipino Vietnamese Korean Russian South Asian Brazilian
What are some international A La Carte packages that are available with DTV?
(there are 7 answers, but I will accept 4/7) |
Bruce Lee
& Jackie Chan.
The Pokémon Hitmonlee and Hitmonchan are based off of _____ and _____.
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