Medicare 101 ShieldLink Sales Calls Wenbinars
100
What are parts A and B
Original Medicare
100
What is their Mail ID Number
Personalized number identifier
100
What is a plan representative.
Agent that is able to provide plan benefits/pricings/ advice.
100
What is Event Search
Tab used to search seminar dates
200
What is prescription drug coverage
Part D
200
What is the DNIS number
Campaign identifier located in the Butter bar
200
What is transfer to Agent
Outcome chosen in New Task for sales call
200
What is an email address
Needed information to send webinar link and log in information.
300
What is the eligibility criteria for Medicare
65 and older, Disabled people, or people with ESRD
300
What is a New Task
Status, comments, and outcome are documented here
300
What is transfer to AAA Agent
Outcome chosen in New Task for AAA calls
300
What is the Make Reservation box
Box that must be checked to RSVP
400
What is part C
Medicare Advantage Plans offered by private health insurance
400
What is an Opportunity
Prospect within their buying window who has high probability to buy.
400
What is send webinar email
Final step in webinar reservation
500
What is their Red White and Blue card
Medicare Card






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