The process of taking in all of the information about the communication.

The Sender-Receiver Communication Model discussed in class is made up of how many parts?

Some of the steps in the Active Listening process may occur simultaneously or in a different order depending on the situation. True or False?

This communication channel includes Reading the words, Paying attention to word choice, and Paying attention to the tone.

Making eye contact, nodding your head, saying "yeah" or "mmm-hmmm" are ways of what type of feedback.

The act or process of using words, sounds, signs, or behaviors to express or exchange information or to express your ideas, thoughts, feelings, etc., to someone else.

This part of the model is the verbal and nonverbal cues receivers convey to indicate their reaction to communication.

The Active Listening Process has five steps including Receiving, Attending, Understanding, Recalling and what other step?

Planning and _______ are the keys to being prepared and providing the best communication delivery.

Limiting multitasking and elevating your attention are ways to improve what step in the Active Listening process.

This consists of the beliefs, attitudes, values, and experiences that each participant brings to a communication event.

Any distraction or factor in the environment that prevents the message from reaching its destination.

This involves remembering the information you have received once you have attended to, understood, and responded to it.

This will allow you to experience fewer misunderstandings, which can cause: friction between people, wasting of time, and mistakes.

In class we watched the 1940's Abbott and Costello classic that demonstrates how difficult communication can be. It is titled what?

This is a communication technique in which the receiver provides feedback to confirm what they have heard and to confirm the understanding of all parties.

The method of delivery in the Sender-Receiver Model.

The following describe what type of communication channel? Hear the words, Listen to the tone, and watch body language.

Communication planning includes five steps. The first step is to determine the _____ of the message.

People who have similar what are more likely to understand one another.

This is when you focus attention on the information you’ve received.

The person who completes the transfer of the message, and assigns a meaning to it.

This is the goal of all communication. It is achieved when all parties agree on the shared meaning of a message.

By understanding how to effectively communicate this will help a person succeed in what primary place?

Epictetus states "We have two ____ and one ____ so that we can listen twice as much as we speak.”