True or False: The External Labor Force consists of the organizations workers, its employees and the people who have contracts to work at the organization.

True or False: High-Performance Work Systems are organizations that have the best fit possible between their social system and technical system.

Leaders are called upon to energize their organizations by genuinely attempting to "enrich"the lives of their employees

A description of what an employee expects to contribute in an employment relationship and what the employer will provide the employee in exchange for those contributions

True or False: More employers are looking for mathematical, verbal and interpersonal skills than in the past.

True or False: Employee empowerment means giving employees responsibility and authority to make decisions regarding all aspects of product development or customer service.

A groupe of people with specific roles and complementary talents and skills, aligned with and committed to a common purpose, who consistently show high levels of collaborations and innovation, that product superior results

The term that comes from employees realizing that companies cannot provide employment security

Is it projected that the U.S. labor force will grow or decline in the next 5 years?

Quality HRM for service employees can translate into customer __________

This type of management is finding a balance between managing one's "work" and "lifestyle"

This is the key survival in a fast changing environment

What is one important source of racial diversity?

Ture or False: Knowledge Workers are employees who specialize in going out and providing the best food possible for co-workers and other staff members.

Individuals who are actively seeking employment

These type of contractors are self-employed individuals with multiple clients

True or False: In the Diverse Workforce, Asian and "other groups" are growing at the fastest rate.

HRM departments will need to provide excellent _________ as well as __________

This is full involvement in one's work and commitment to one's job and company

These type of workers are employed by a temporary agency; client organizations pay the agency for the services of these workers