| Vocabulary | Radio Communications | Communication with Patients | Communicating with a patient with special needs | True/False |
|---|---|---|---|---|
|
What is portable radio
a hand held, battery operated, two way radio
|
What is interoperability
The ability for different agencies that are working together to have the ability to communicate with one another.
|
name and title
what are the two things you say when introducing yourself to the patient
|
squat, kneel, or sit
when speaking with a pediatric patient, what should your physical stance be?
|
true
interoperability is the ability to communicate with one another
|
|
What is repeater
a radio system that automatically re transmits a radio signal on a different frequency
|
What is the Federal Communications Commission
What agency has responsibility for regulating the use of EMS radio communications?
|
treat all patients as if they were members of your family
how should you treat all patients when speaking to them
|
a family member
when you encounter a non english speaking patient, who do you seek out as an interpreter?
|
true
do not start responding to a call until you are sure where you are going
|
|
What is base station
a powerful two way radio that is permanently mounted in a communications center
|
base station, mobile radios, portable radios, microwave transmissions, digital radio signals, repeaters
what do EMS radio systems consist of
|
Avoid standing over child, instead squat, kneel or sit down so you are on the child’s level and establish eye contact.
How should you act when communicating with pediatric patients?
|
speak slowly, use short sentences, and simple words. repeat statements if needed and rephrase until they understand.
how do you communicate with developmentally disables patients?
|
true
if you do not know the answer to a patient's question, it is acceptable to say "i don't know"
|
|
What is telemery
a process in which electronic signals are transmitted and received by radio or telephone, commonly used for sending ECG tracings
|
1. age and sex
2. history of the incident 3. chief complaint 4. level of responsiveness 5.how you found the patient 6. vital signs, airway, breathing, and circulation 7. results of the physical examination
List 4 things you should report when transferring care of the patient to another EMS personnel
|
listen, use eye contact, be aware of position and body language, be honest, use understandable language, use proper name
what are the interpersonal communications guidelines
|
-introduce yourself by showing the patient your badge
-touch the patient; a deaf patient needs just as much human contact as a hearing patient -face the patient so they see your mouth movements
when meeting with a hearing impaired patient, how should you approach the patient?
|
false, an EMR is not expected to know every term used by a physician
as an EMR, you are expected to understand all medical terminology used by a physician
|
|
What is Mobile Data Terminal
a computer terminal mounted in a vehicle that sends and receives data through a radio communication system
|
Dispatch, Response to the scene, Arrival at the scene, Update responding EMS units, Transferring the care of patient to other personnel, Post-run activities
what are the phases of an EMS call?
|
Stay clear and wait for law enforcement personnel
No matter how badly injured a patient seems to be, If a they have a weapon, you should..
|
1.assess the situation
2.protect the patient and yourself 3.stay between the patient and the exit 4.do not take your eyes off the patient 5. wait for law enforcement if the patient has a weapon 6.perform appropriate medical care as soon as personal safety is ensured
the steps of handling a patient displaying disruptive behavior
|
false, yes and no are hard to hear, use "affirmative" and "negative"
in order to transmit effective radio communication, use easy to hear words such as "yes" and "no"
|
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