| Taking A Shortcut | Move It On Over | Doctor Doctor | School Zone | All In A Days Work |
|---|---|---|---|---|
|
What is Local Health Department?
LHD
|
What is this file needs to be transferred to Ontario County, County of residence?
Confirmed Case exposed in Livingston County, but resides in Ontario County
|
What is manufacturers of COVID-19 vaccine?
Moderna, Pfizer, Astrazeneca
|
What is The School Specialist?
Minor child who attends school in person tests positive for COVID-19, who is specific person that needs to be contacted?
|
What is check into Day Force, and authorize your time at end of shift?
At the beginning and end of shift
|
|
What is Virtual Call Center?
VCC
|
What is what you need to do before transferring a file to a different County?
Remove SMS as option for daily wellness check
|
What is they should immediately call 911?
Case or Contact is experiencing bluish color in lips and face
|
What is Name of University/College from Combobox pull-down menu, last date they were at school, and in person, hybrid, or on-line?
If College Student living in off campus housing tests positive for COVID-19, this detail must be completed in CommCare
|
What is Sync?
Need to do multiple times during shift while in CommCare
|
|
What is Mandatory Quarantine
MQ
|
What is record the ID# on the "Reportables" worksheet for escalation?
Confirmed Case or Contact has "issue" Supervisor and LHD need to be advised of
|
What is people that COVID positive people (Isolation) and people in Mandatory Quarantine need to stay away from?
People with suppressed immune systems, people over 60, people who are pregnant
|
What is ask if student is athlete, name of sport, and date(s) of games?
High School Sports Teams have resumed play
|
What is dial number using Amazon Connect, if no answer call 3X in succession, leaving VM on 3rd try, record status of attempt in file?
Protocol for making call(s) to Cases/Contacts
|
|
What is Mandatory Quarantine Release Letter
MQR
|
What is search for file in Duplicate Files Menu and take appropriate action?
Confirmed Case is potentially a duplicate file
|
What is advise them to call 911 and immediately notify your supervisor?
During follow up wellness check, Confirmed Case indicates they're experiencing pain in chest and have difficulty breathing
|
What is get bus number(s) and date(s) student rode bus?
Elementary school student tests positive for COVID-19 and rides bus to/from school
|
What is identify yourself, ask to speak with Confirmed Case/Contact,
Protocol for either initial call or wellness check
|
|
What is Isolation Order Letter
ISO
|
What is information you need to add to file before transferring from one county to another?
Addition of note in file at top and bottom for new county to send MQ or ISO paperwork
|
What is common symptoms of COVID-19?
Fever greater than 100F, headache, cough, shortness of breath
|
What is record both schools in School Hub and notes in file?
Student attends high school and BOCES
|
What is ask to speak to the parent/guardian and NEVER change the name in the file to name of parent/guardian, but include in file notes.
Confirmed Case or Contact is a Minor
|
Support Us on Ko-fi