This is the study of how people communicate through bodily movements

The irrational belief that a worthwhile communicator should be able to handle any situation with complete confidence and skill

Statements that are not literally false but cleverly avoid an unpleasant truth

When you stay attentive and nonverbally responsive without offering any verbal feedback

The use of direct and forceful word choices, with declarations and assertions

The study of touching

The irrational belief that people should do nothing that can hurt or in any way inconvenience others because it will cause undesirable feelings

Includes words, phrases, and expressions that unnecessarily differentiate between females and males, or exclude, trivialize, or diminish either sex

Asking for additional information

Emotions that detract from effective functioning

The way a message is spoken

The irrational belief that occurs when a person bases a belief on a limited amount of evidence

Language that sees people and events as fixed rather than never changing

When you provide feedback to a speaker that restates, in your own words, the message you thought the speaker sent

Emotions that contribute to effective functioning

The study of how communication is affected by the use, organization, and perception of space and distance

The irrational belief that if something bad can happen, it probably will

Language that seems to describe something but really announces the speaker's attitude toward it

Use these responses when you want to show you identify with a speaker

The act of giving careful and thoughtful attention and responses to the messages we receive

The study of how humans use and structure time

The irrational belief that forces beyond our control determine satisfaction in life

This language gains meaning by comparison

These responses reveal the listener's solidarity with the speaker's situation

Messages expressed by nonlinguistic means