This command allows you to see posted transactions

This command shows all claims that have been initiated on the account

This command allows you to enter a permanent message on the account that will appear above all other notes

This command should be checked at the very beginning and notes advise what has occurred on the account

This command will advise if a client needs to pay the full amount including the charge

This command allows you to search in TSYS by a client's name, phone number, or social

This command is used to see the pending authorizations and timestamps

This command will allow you to update a client's phone number, address, or email address

This command allows a rep to see all claims filed under a corporate account and which account they were filed on (similar to WADI but for the corporate account instead of individual)

This command shows all previously issued cards and what card number it was transferred to

This command allows you to enter a manual note to the account

This command allows us to see when a card was last reissued. This must be checked before we can use CVV as an authentication token