| Communication | Presentation 2 | Presentation 3 | Presentation 4 | Presentation 5 |
|---|---|---|---|---|
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What is SBAR?
Communication Tool: Situation, Background, Assessment & Recommendation.
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What is Pause, Reflect, Share, Determine Options, & Select?
The four stages in an ethical Dilemma that requires practitioners to use in response
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What are Dominating, Obliging, Avoiding, Integrating, Compromising?
5 different styles of handling conflict
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What are the two types of reflexivity Pagis discusses?
Discursive and Embodied
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What is Simple Mediation?
The first communication tool, according to Dana
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What is GRRRR?
Listening Tool: Greeting, Respectful Listening, Review, Recommend more info., Reward
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What is Distancing and Coercion?
Two wrong instinct-driven reflexes used when confronted with conflict
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What is Avoiding?
Style of handling conflict shows low concern for self and other
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What is Vipassana?
Type of meditation discussed by Pagis
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What are the people personally involved?
According to Dana, the vast majority of day-to-day conflicts are handled by...
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What is generally more reliable than the verbal communication and indicates the emotional component of the message?
Nonverbal Communication
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What are Conciliatory Gestures?
According to Dana, this is the "magic" ingredient in the Self Mediation formula for peace
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What is need?
Relationships is a vehicle for meeting a partners _____
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What is reversing our mental map?
A synonym to "flipping our perspective"
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What is an event?
According to Dana's communication tool #3, mediation does not require...
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What is the modes of communication?
Written, Face to Face, Telephone, Nonverbal
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What are Exploitative, Manipulative, Competitive, Nutrient, & Collaborative Power?
Five kinds of power Schrock-Shenk speaks of in "The Structural Dimension."
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What is false?
True asperations of forgiveness say:
Moral demands can be made in forgivenes. True or false? |
What are the Four Forces (Dana)?
Fatigue, Desire for Peace, Catharsis, Inhibitory Reflex
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What are awareness, analysis, action, accountable, allyship?
The five elements of liberatory consciousness Love talks about
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What are Substantive Issues?
These issues deal with self-interest needs, which in our conflict mode instrument reading, relates to assertiveness.
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-Negotiation & Arbitration
-Commitment to nonviolence -Controlling the dynamics of escalation
Three of the eight "Step-Wise" process used by Ghandi during the Indian independence movement.
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What is true?
Real empathy:
The focus must be on the situation and not the person. True or False? |
What is "Culture?"
Multi-layered, constantly in flux, elastic, largely beneath the surface.
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What are Hallmark 1: The opening statements says it all. Hallmark 2: Its ultimately the parties choice?
First two of ten hallmarks of transformative practice Bush and Folger discuss...
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