| Apple Services | Apple Accessories | Apple Pickup | Business at Apple | Runners |
|---|---|---|---|---|
|
What is Apple Music
What is the name of the streaming service you can listen to your favorite songs via HomePod, Apple Watch, Car Play, Apple TV, and or Mac
|
What is personalize
Accessories enable customers to ______their Apple devices.
|
What is convenience.
Name the benefit of ordering online that customers with a busy schedule appreciate.
|
What is Business intro.
You can capture _____ on an easy pay, concierge, or mobile genius.
|
What is backstage, product zone, avenues, genius bar, and or repair room.
Name one of the places we use runner
|
|
What is Apple TV+
What is the name of the app you can buy, rent, and watch thousands of TV shows and movies.
|
What is air pods pro
What is the name of the air pods with noise cancelling ability?
|
What is shopping with a Specialist
What is the name of the session that gives customers a chance to go over features and benefits.
|
What is APPLE steps of services.
What is the name of these steps of service that includes Approach, probe, present, listen, and extend.
|
What is pause their interactions with their customers.
Submitting runner request means team members never have to
|
|
What is iCloud Storage
What would you recommend to a customer worried about losing their photos, keeping all of their files up to date, and wants to transfer data in a secure way.
|
What is wireless charging
All iPhone cases carried by Apple are tested and certified to support this charger that isn't plugged into the phone.
|
What is backstage/operations.
What is the name of the department that completes Runner Requests.
|
What is briefing
What is it called when a business customer schedules a time to connect with prospective customers, explore their goals and workflow challenges?
|
What is restocking
This term is described as having a sufficient variety and quantity of product for our customers to experience and purchase.
|
|
What is Apple News+
What is the app curated by world-class editors and personalized for each reader.
|
What is the Apple store app
What is the name of the app that recognizes the Apple devices linked to a customers Apple ID, and recommends them accessories.
|
What is personal Setup gives you an opportunity to connect with our customers and build deeper trust, while enriching their knowledge of our products and services.
What is Apple's vision of set up?
|
What is Who? In for? Next steps?
What does the abbreviation WIN stand for when typing comments in for Business intro?
|
What is effective way to communicate with backstage, good way to keep track of inventory, and great way to have items brought out without interrupting the customer experience.
Name 3 benefits of runner
|
|
What is Apple One
After the one-month trial period for Apple Arcade, you can subscribe to Apple Arcade individually or save money subscribing to
|
Air pods pro, air pods, power beats, solo pro, power beats pro, Beats studio and solo 3.
Name 3 types of headphones we sell that has audio sharing.
|
Personal set up
Return or Exchange Buying an accessory/ adding a service.
After checkout. Customers are still able to get our assistance with these 3 services.
|
What is start, grow, and evolve.
Name the 3 stages of Business Lifecycle
|
What is tracking all products. Validating where a customer device was dropped off, and creating temporary inventory commitments.
Runner supports inventory management by _____.
|
Support Us on Ko-fi