| Payment Solutions | Payment Solutions 2.0 | Bank at Work | Good to know |
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What is no cap
What is the cap on 1.5% cash back on the Real Rewards card
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What is 30% or higher
What is the target goal for Prescreen of One
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What is Madison Bank at Work BDO
Who is Alex Ysquierdo
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What is December 31st
When does the Packers 100th Season Legacy Ticket Customer Sweepstakes end
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What is gas station purchases
What category do you earn 3% cash back on American Express Cash card
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What is only Associated Bank customers and $2.50 unless a colleague or premier and private customers
Who do we sell gift cards to and what is the fee ?
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What is $500 of closing costs and $300.
• $175 when you open a personal checking account • $100 when you open a money market account • $25 cash back awarded after your first purchase with your new Visa® Rewards Credit Card
What are the 2 incentives for a new B@W customer?
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What is name, phone number, address and email.
What information do you need to register a customer on the Employee portal for refer a friend
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What is calling Elan for declined cards
What is a best practice for increasing approved credit cards
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What is VISA® Platinum Card, VISA® Real Rewards Card ,Cash Rewards American Express, and Premier Rewards American Express
What are the 4 credit card we offer
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What is consumer and business banking intranet page under bank at work
Where can you find your branch Master list on the intranet?
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What is fill out the rate exception form and follow the rate exception guidelines which can be found in SOP
What should you do when a customer is closing their account due to the interest rate or asking to earn more interest?
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What is payments and Direct Channels intranet page
Where do you find the credit card sales tools
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What is every branch
What branch in the district can buy and sell foreign currency?
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What is the FDIC Money Smart Young people Series
What is the series that consists of 6 modules that help Pre-K-2 students understand basic financial concepts that will help them develop positive long term money handling habits.
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What is BMI, point of sale, cross sell tracker, pipeline follow up, onboarding, etc (MM discretion)
Name are 3 tools you can use to increase your cross sell
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What is Roadside Dispatch, Warranty Manager Service, Auto Rental Collision Damage Waiver and more
Name one of the benefits of "Visa benefits" program
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What is Elan does not send gift cards anymore You have to create a login and redeem for cash
What is the typical timeline for a colleague to receive the incentive gift card from Elan?
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What is Virtual Sales Contact Center: 800-236-3209
Mon. to Fri. 9 a.m. – 7 p.m., Sat. 10 a.m. – 4 p.m.
Where do you call if the WIFI/UOpen site is not working or the customer wants to apply over the phone and during what times?
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What is enter it in the Appointment tracker which automatically puts in outlook
What is the first thing you do after you set an appointment
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