| Closing and Rebuttals | Direct tv Knowledge | Competitor Knowledge |
|---|---|---|
|
CLOSE ME on 1 tv for the Choice package
I recommend the choice package for only 80 dollars a month, all I need is your Costco membership card to get you started.
|
How many 4k channels does DTV have?
3
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ETF for Dish
20 per month
|
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Overcome objection:
I have to talk to my spouse, do you have a card?
Lets get them on the phone and ask them (if not) we will put everything in writing, upgrade equipment, lower bill and throw in a 200 cash card
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How many SD hours of dvr storage does direct tv have?
800
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ETF for Comcast if keeping the comcast internet
none
|
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Overcome Objection:
I don't like the dish
We can put the dish anywhere so that it will not be on the house, lets get you a free consultation
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How many simultaneous recordings does direct tv Genie offer?
5
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How much is the comcast phone in a tv internet and phone bundle?
10 dollars
|
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You don't service my area!
we represent all carriers and can get you a deal with any internet provider with direct tv
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a lacarte package name for soccer
Direct tv Deportes
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What does comcast customers love about their tv service equipment?
voice command and netflix capability
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I HATE att
We are Costco, we have our own tech teams and customer service line to help you with your install
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What a lacarte is the NBC Sports Bay area channel on?
Sports Pack
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How do you overcome the voice command remote control objection?
Direct tv voice command app OR att tv
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