Custom Service Summary (CSS) | Opus Flows |
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What is the Features section
I am used as a mode of protection to cover damages to your device. I am found under what section of the CSS?
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What is Drag
I have added a line and currently have an unlimited multi-line plan with 3 free spots. Before you can move forward after scanning the device you must first do this with the phone to the open plan?
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What is a Credit Check
Any time you'd like to add a line to me this process must first happen?
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What is Bundle Builder
I wish to get Direct TV but can not decide which plan is best. What tool would you use to compare prices?
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What is the Installment Plans section
If you run into this error "Customer is not Eligible for an upgrade: This line is not eligible for an installment at this time due to a past due balance" where do you go to check for this amount?
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What is Direct Fulfill
I have added an item that I do not physically have on site with me. What is this process referred to as?
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What is the Equipment Section
A non commitment phone lies in limbo waiting for it's home. In what section would I start to perform this task?
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What is Unreserve Inventory
I am in the process of the Click2Store order and receive this error "Serial number 357271099145324 reserved to session XELAX32J2RS8L", what am I suppose to do?
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What is a Receipt
I am unable to end a visit in my Expert App without this. It is a unique number to each transaction that always begins with XEATL. What am I?
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What is Wireless, TV, Internet, & Phone
What four service are available to add using Bundle Builder?
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