Premier Readiness | Introduction to FirstNet | But wait theres more! |
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What is Premier?
This service allows businesses to purchase devices in large (or small!) quantities.
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What is FirstNet
FirstNet is a broadband network built for first responders and public safety personnel across the United States
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What is Subscriber Paid
FirstNet accounts that are paid by the employee are called:
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How can you identify Premier Visits?
In your Expert app by their 10- order number prefi
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What is FRAO stand for?
The First Responder Appreciation Offer plays an important part in Enjoy's relationship with AT&T and FirstNet.
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What is Agency Paid
FirstNet accounts that are paid by the employer are called:
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What is Experience Obsessed?
Means that you are relentless in your efforts to create 5-star experiences for your Enjoyers.
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What are the 2 main needed eligibility factors for FirstNet users?
1. All documents should show the customer's first and last name, and the Enjoyer should be the Account Holder/Authorized User.
2. All documents should show the public safety entity name ("Police Department," for example). |
What is IDO
Skills you use to discover if FirstNet and/or FRAO are applicable solutions in-Visit?
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What cant End Users (EUs) do?
EUs typically do not have the ability to make any changes to the model, color, or memory size of the phone their company has ordered for them, nor can they make changes to the account.
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If the Enjoyer says YES to FirstNet: what do we need to verify first?
1. Is their device LTE capable?
2. Does the Enjoyer's device need a software upgrade? 3. Is the Enjoyer prepared to transfer billing responsibility from their AT&T consumer plan to a new FirstNet plan? 4. Are they currently able to access their email account on their device? |
What is False
True or False: Subscribers who are on FirstNet can also have FRAO on the same line of service.
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True
True or False: Authorized Order Placers can add MDP to lines of service.
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Whats the website to sign up for FirstNet?
www.firstnet.com/signup
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What is True
True or False: The first responder must complete the first several steps of the online FirstNet sign-up process on their own device.
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