| Cut the apron strings already! - Control | I burnt my toast - RCA | Who am I? – Project Team | Get ‘er Done! – Project Execution | Viva la Resistance! – Change Management |
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What is Statistically “Out of Control”?
Mean and Standard Deviation vary significantly over time
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What are Mistakes?
Why things get missed
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Who is the Sponsor?
Provides necessary project resources
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What is the Day-By-Hour Agenda?
Details what tools/techniques to be used, when, and how
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What is a Knee-Jerk Reaction?
Instant response when met with resistance
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What is Variation?
This is everywhere
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What are Skipping steps and cutting costs?
During RCA you can miss important things due to…
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Who is the Business/Team Lead?
Main “owner” and “driver” of solution
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What is the Outbrief to Sponsor?
This is the first thing that happens after the project event
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What is Intention?
The way we consciously or unconsciously choose to engage others
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What is Statistically “In Control”?
Mean and Standard Deviation remain relatively constant over time
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What is Effective Root Cause Analysis?
Staying away from groovenation
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Who are the Key Stakeholders?
On-call “consultants”
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What are the Post Event Activities?
Where and when change actually happens
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What is Levels of Resistance – Level 2?
Fear of looking foolish
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What are Extreme Conditions - Condition 3?
DAILY DOUBLE - 4 out of 5 points in Zone B or beyond
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What are Actions?
Momentary causes
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Who is the LSS Practitioner?
Leads project implementation & action Tracking
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What are the Meeting Minutes?
Detailed account of what occurred duringany team meeting
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What is Resistance?
This can occur at any point throughout the cycle of change
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What is an SOP?
I set clear and specific expectations including times and SLAs
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What is Manpower?
Anyone who touches any part of the process
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Who are the Team Members?
Own & drive solution by working actions to closure
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What is the Project Status Report?
I contain the Problem/Opportunity Statement, Objectives & Deliverables, Key Accomplishments, Top Issues, and Top Risks
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What is Paying attention?
This principle of engagement aligns very closely with active listening
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