C2 Knowledge | Billing |
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What are three things you can release after verifying an account
•Account numbers
Important: See OTP prior to releasing. •Authorized User names •Charges owed •Credit card and bank account last four digits •Content Gateway short codes •Device make/model - don't release if fraud is suspected •IMEI •Minutes/data amount used information •Mobile number associated with verified account •PUK code •Rate plans and features •SIM unlock code •Customer’s ECA: Only disclose when discussing whether the customer has enough available credit to complete the device order. |
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