| Presale | Installation | Returns/Refunds | Escalations |
|---|---|---|---|
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What is USD $149
CAD $179 Promo 99$ and free shipping?
How much is a map update for a 2012 Honda Civic?
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What is follow the instructions on page 6 to generate the activation code?
I have a map update for my 2018 Ram 1500. Where is my Activation code?
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What is RMA number?
What number will a customer need in order to return their product for a refund?
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What is create an Refund/Replacement needed Escalation?
I returned my product, but I haven't gotten the replacement yet. Fedex said they returned it. How can you help?
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What is One Software update, One Map update (USBs)?
What will a customer receive when ordering SKU S18PK20-E0021-3003?
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What is the drive is located in the glove box, on the end of a wire that can be dislodged with a slight tug?
I have a Yellow Honda map update USB. Where do I plug it in?
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What is use the Fedex Account Number?
I want to return my product for a refund, but I don't want to pay for return shipping, what do I do?
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What is create a Lost or Stolen Escalation?
A bird flew off with my package and I never got my product. How can you help me?
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What is No?
Customer placed their order online. Do you create a new profile?
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What is You will need to turn off the vehicle, eject the new SD card and insert the original one, start the vehicle, it will display an error message, something like "Map not available" with the serial number (SN 00......), gather that serial number, and then generate a new activation code with that information?
I have a map update for my 2016 Nissan Murano and the license key is not working. The serial number is also wrong. How do I fix this?
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What is set up an RMA for a refund.
I ordered a map update SD card for my 2014 Nissan Altima 29 days ago. I no longer what this product, and would rather use my old chip. How do I get a refund?
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What is create a Credit Request escalation?
The webstore charged my shipping when it should have been free. How can you help me?
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What is the VIN and Unit ID?
What is the DRM information for a 2013 Nissan Altima?
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What is Follow instructions under Ordered Gracenote by Mistake?
I bought a update for my 2012 Ford F-150. I paid 25$ but there is no activation code in my package. How do I fix this?
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What is set up an RMA for a refund-no product return?
I have an Acura Brown disc update that I opened but did not install, then my car blew up. How can I get a refund?
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What is create a Device ID Invalid escalation?
The webstore won't let my place an order for my Honda vehicle. It says my device ID is wrong, but it is not. How can you help me?
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What is 595$ Promo 420$ plus Tax and Request Code?
Customer wants to add navigation to their vehicle. How much would it cost and what codes do you need?
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What is Nav>Settings>System>About?
What are the steps to write the Garmindevice.xml to a USB?
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What is NO RETURNS
You may set up a Return Exception Request You will need to wait and see if it can be returned?
I activated the navigation on my 2015 Ram 1500, but I don't like the navigation program. Can I get a refund?
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What is create a TECHNICAL ERROR - ACTIVATION CENTER escalation?
The Garmin Activation Site says "A Technical Error has prevented the completion of your order". How can you help me?
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