HORUCAR (General) | Mayday mayday! (Urgency) | Here's how I do it (Using Cocosoft) | In Due Time (Membership rate plans) | Palindromes for Bonus Fun |
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Who is Audrey?
This person has worked here the longest, and she’ll eat any cheese you bring her!
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What is low urgency?
Member reports filling gas
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What is New Reservation Board OR Locations OR Google Maps
Details on the hub location
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What is Student/U of M?
This plan waives the application fee
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What is Racecar?
This kind of car is not in our fleet
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Who are Riley, Shannon, Erin, Grace, Hannah?
These 5 people make up the department known as MS
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What is high urgency?
User is late returning car
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What is the All Reservations page, search by car #
The upcoming trips for any given car
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What is Roaming?
This plan has the BEST DEALS (for staff!)
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What is Civic?
This model car is known for its fiddly tires
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What is 612-343-2277?
The phone number for the infoline
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What is low urgency?
Voicemail question on Voyager vs Neighborhood rate plan
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What is the Reservation History under Call Center
Date a reservation was created
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What is Voyager?
This plan offers savings on mileage rather than the hourly rate
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What is Refer?
Members who BLANK their friends welcome!
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What is Admin, MS, then Fleet?
The order in which departments report in during All Staff Mondays meetings
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What is high urgency?
A member reports a small accident
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What is Group Management OR Group field of Customer Accounts OR Shared Account page
Find all active members of a HH to restrict them
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What is Freedom & Go?
These two plans were grandfathered in when we last switched software
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What is A Toyota?
This make of car is the one Erin hates spelling, and Hannah hates driving
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What is the CEE?
The Minnesota state department that used to be home to HOURCAR
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What is depends based on context?
Missing Heartbeat Note
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What is New Reservation Board (bonus point if you say how)
Change reservation under @hourcar.org placeholder to the member
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What is the Winter Plan?
This plan was offered for the 1st time in 2019 (hint - seasonally)
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What is "Was it a cat I saw?"
6 word phrase most often heard at any HOURCAR video meeting
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