Communicating Across Cultures | Behavior and Communication | Conflict Management | Attitudes Toward Accomplishing Goals |
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What is saving face?
This is known as protecting someone else’s humility
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What is birthright?
People may feel insulted when paired with talented counterparts lacking in experience or lineage.
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What is confrontational?
Disagreement and debate are positive for the team or organization.
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What is short-term?
Deadlines and milestones are a primary focus
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What is low context?
Reading between the lines
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What is expressive?
Speak freely about ideas, opinions and feelings.
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What is emotionally expressive?
Being able to openly state one’s emotions.
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What is collectivism?
Groups are recognized and rewarded.
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What are non-verbal cues?
Using gestures to communicate
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What is neutral?
Tend not to express what they are thinking or feeling; stick to facts or logic.
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What is egalitarian?
People are more likely to move to action without getting the boss’s okay is an example of what culture.
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What is individualism?
Individuals are recognized and rewarded.
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What is high context?
Sophisticated, nuanced, and layered communication
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What is achievement?
People may feel impatient when dealing with others with connections or seniority rather than expertise.
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What is hierarchical?
If you send your boss, they will send their boss. If your boss cancels, their boss also may not come is an example of what culture.
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What is a task culture?
Consider private and work environments separate.
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What is power-distance?
idea used to mark power within an organization or other social group
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Who is a Universalist?
People that assume others will follow rules.
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What is hierarchical?
High power distance is associated with this culture.
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What is relationship culture?
Expect social interaction with business partners
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