Communicating Across Cultures Behavior and Communication Conflict Management Attitudes Toward Accomplishing Goals
100
What is saving face?
This is known as protecting someone else’s humility
100
What is birthright?
People may feel insulted when paired with talented counterparts lacking in experience or lineage.
100
What is confrontational?
Disagreement and debate are positive for the team or organization.
100
What is short-term?
Deadlines and milestones are a primary focus
200
What is low context?
Reading between the lines
200
What is expressive?
Speak freely about ideas, opinions and feelings.
200
What is emotionally expressive?
Being able to openly state one’s emotions.
200
What is collectivism?
Groups are recognized and rewarded.
300
What are non-verbal cues?
Using gestures to communicate
300
What is neutral?
Tend not to express what they are thinking or feeling; stick to facts or logic.
300
What is egalitarian?
People are more likely to move to action without getting the boss’s okay is an example of what culture.
300
What is individualism?
Individuals are recognized and rewarded.
400
What is high context?
Sophisticated, nuanced, and layered communication
400
What is achievement?
People may feel impatient when dealing with others with connections or seniority rather than expertise.
400
What is hierarchical?
If you send your boss, they will send their boss. If your boss cancels, their boss also may not come is an example of what culture.
400
What is a task culture?
Consider private and work environments separate.
500
What is power-distance?
idea used to mark power within an organization or other social group
500
Who is a Universalist?
People that assume others will follow rules.
500
What is hierarchical?
High power distance is associated with this culture.
500
What is relationship culture?
Expect social interaction with business partners






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