| Organization | Terminology | Organizing | 
|---|---|---|
| 
					  What is an organization?					 
					 A systematic grouping of people brought together to accomplish some specific purpose/goal. | 
					  What is telecommuting?					 
					 Linking a worker's remote computer and modem with those of coworkers at an office | 
					  What is work specification?					 
					 The process for breaking down a job into a number of steps. | 
| 
					  What are the organizational levels?					 
					 Top Management, Middle Managers, Supervisors, Operative Employees | 
					  What is e-commerce?					 
					 The online buying and selling of products or services. | 
					  What is span of control?					 
					 The number of employees a supervisor can efficiently and effectively direct. | 
| 
					  What 3 common factor every organization have?					 
					 1) a purpose; 2) composed of people; 3) have a structure | 
					  What is the formula for productivity?					 
					 Productivity = Output/Labour + Capital + Materials | 
					  What is chain of command?					 
					 The continuous line of authority in an organization. | 
| 
					  What is Management?					 
					 The process of getting things done, effectively and efficiently | 
					  What is a short-term plan?					 
					 A plan that covers a period of less than one year. | 
					  What is staff authority?					 
					 A limited authority that supports line authority by advising, servicing, and assisting. | 
| 
					  Name the 4 Management functions					 
					 1) Plan; 2) Organize; 3) lead; 4) control | 
					  What is Benchmarking					 
					 The search for the best practices among competitors or non-competitors that lead to their high performance. | 
					  What is line authority?					 
					 The authority that entitles a supervisor to direct the work of his or her employees and to make certain decisions without consulting others. |