| Sales & Marketing | IT | Vouchers |
|---|---|---|
|
What is the Activation?
The event that makes a voucher "redeemable"
|
What is iResa (Booking engine)?
The last main system to be changed as part of the new Information System
|
What are Products (and experiences)?
What we sell
|
|
What is a Voucher?
The unique pass giving the right to enjoy an experience
|
What is Salesforce?
The name of the application used for Customer Service and Partner Management & Contracting.
|
What are partners?
Those who provide Experiences
|
|
What is a Distributor?
An indirect Sales Channel
|
What are Magento and Jarvis?
The name of the 2 Web applications used for our
Buyers and our Beneficiaries |
What is a component?
A sub-part of an experience (or a potential cross-sell)
|
|
What is the Redemption?
The event when a Voucher is used at a Partner
|
What is Kayako?
The application you use to create tickets and contact Application Support.
|
What's a universe?
The top level of our Categorization tree
|
|
What is
The top level of our Categorization tree
|
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