Shared Drive

Shared files are stored in a _________

Encryption

Bitlocker is an __________ system to protect data in a computer's drive

Password

The Symantec Endpoint Encryption One-Time Password (OTP) Program allows Windows users to recover from a forgotten ___________.

False. Users and managers alike may access SailPoint

Only managers can access SailPoint
True or False

Manage physical movement of business assets

Facilities team manages or does what?

Complete Shared Drive path

To restore a file or folder, __________ will be required

The answer is YES, but M3 Bitlocker Loader for Mac is required.

Can Bitlocker be used on a MAC?

Odyssey

Users usually get locked out because they fail to connect to___________.

LAN ID and LAN Password

Initial SailPoint login consists of 2 things. ______ and ______

North America and Canada

CBRE (Facilities Team) handles movements in _____ _______ and _______.

35 calendar days

Files are backed up for______days

8

We must type the first _ characters of the Recovery Key ID to unlock the PC

3 or more

The user will get locked out if they have not connected to the State Street network for ____________ days

DIM or
https://dim.statestr.com/

Users can launch SailPoint by typing ______ or visiting _________

By visiting the CBRE website at
https://workorder.cbre.com/crsstatest/login.aspx

How is a movement request made?

WIP-SPSS-FSS

To restore files moved to another location and unable to be moved back, we escalate the ticket to________

Drive Recovery

To unlock a user's PC is called: _______

CTS

This is the team that handles the unlocking with Symantec

Attributes

This tab displays the user information like Employee Name, ID, and email address

Printers, Badge Access, Mailrooms, Televisions, Wireless internet access, office door access, laptop locks.

List 3 things CBRE does NOT handle

VFP: Service Desk will be able to restore files
ARX: Service Desk won’t be able to restore files

Service desk can restore files from_____servers but not from_____servers

1. AIS
2. SSGA
3. GIS/Corp

List 3 domains that bitlocker supports

Offline

If the Client Computer has never checked in with
the Management Server, we use the _____ method

Voice

The creation of the user's First Time Password needs a _____ enrollment activated

Email ePass team at
ePASSSupport@StateStreet.com

What should a user do if they need a cabinet key replaced?