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Shared Drives Bitlocker Symantec SailPoint Facilities
100
Shared Drive
Shared files are stored in a _________
100
Encryption
Bitlocker is an __________ system to protect data in a computer's drive
100
Password
The Symantec Endpoint Encryption One-Time Password (OTP) Program allows Windows users to recover from a forgotten ___________.
100
False. Users and managers alike may access SailPoint
Only managers can access SailPoint
True or False
100
Manage physical movement of business assets
Facilities team manages or does what?
200
Complete Shared Drive path
To restore a file or folder, __________ will be required
200
The answer is YES, but M3 Bitlocker Loader for Mac is required.
Can Bitlocker be used on a MAC?
200
Odyssey
Users usually get locked out because they fail to connect to___________.
200
LAN ID and LAN Password
Initial SailPoint login consists of 2 things. ______ and ______
200
North America and Canada
CBRE (Facilities Team) handles movements in _____ _______ and _______.
300
35 calendar days
Files are backed up for______days
300
8
We must type the first _ characters of the Recovery Key ID to unlock the PC
300
3 or more
The user will get locked out if they have not connected to the State Street network for ____________ days
300
DIM or
https://dim.statestr.com/
Users can launch SailPoint by typing ______ or visiting _________
300
By visiting the CBRE website at
https://workorder.cbre.com/crsstatest/login.aspx
How is a movement request made?
400
WIP-SPSS-FSS
To restore files moved to another location and unable to be moved back, we escalate the ticket to________
400
Drive Recovery
To unlock a user's PC is called: _______
400
CTS
This is the team that handles the unlocking with Symantec
400
Attributes
This tab displays the user information like Employee Name, ID, and email address
400
Printers, Badge Access, Mailrooms, Televisions, Wireless internet access, office door access, laptop locks.
List 3 things CBRE does NOT handle
500
VFP: Service Desk will be able to restore files
ARX: Service Desk won’t be able to restore files
Service desk can restore files from_____servers but not from_____servers
500
1. AIS
2. SSGA
3. GIS/Corp
List 3 domains that bitlocker supports
500
Offline
If the Client Computer has never checked in with
the Management Server, we use the _____ method
500
Voice
The creation of the user's First Time Password needs a _____ enrollment activated
500
Email ePass team at
ePASSSupport@StateStreet.com
What should a user do if they need a cabinet key replaced?






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