Define Measure & Analyze Innovate Improve General
100
What is a charter entail?
In Step 1 of a Kaizen Event, this will include details
like problem statement and main objective
100
Waste walk, current state mapping, videotaping, photographs, spaghetti diagram, process walk, etc.
Name a lean tool used to grasp the current situation...
100
Prioritization Matrix
After identifying solutions, participants may use this kind of matrix to identify the most productive options...
100
True
True or False, the 6-3-5 method is primarily used for brainstorming…
100
continuous improvement
Kaizen means ___________ ____________ or change for the better
200
Voice of Customer
If customers cannot participate, collect this (VOC)
200
Fishbone diagram, 5 why's, etc.
Name a lean tool used to establish root causes...
200
Who, will do What, by When
In Action Planning, participants should ask this question, made up of three “W’s”, as a starting point to implementing solutions...
200
Determining which solutions to test for implementation
In the “Improve” stage, the Decision Matrix is used for this purpose...
200
standardization
What must be completed before Kaizen can begin?
300
True or false:
You should try to solve the problem before the event?
False
300
Ideal State to Obstacles
“Visualizing the process with no waste, then looking at the constraints to this state” describes which analysis approach?
300
Future State Map
This kind of map will help depict the chosen solutions and their impacts...
300
process management chart
This chart includes new process map, indicators to check, and corrective actions
300
Champion/Sponsor
Whose role is it in the Kaizen Event to empower and encourage the team to "change reality"?
400
What three factors contribute to the goal of training?
Invest participants to enable output that includes lean culture, 8 waste, and kaizen steps.
400
Issue Identification
“Individually identifying issues & grouping them under the corresponding process step” describes which analysis approach?
400
Champion
This team member has the final say in moving the project forward...
400
6 people, 3 ideas per person, 5 minutes
In the 6-3-5 method, the numbers 6,3,and 5 represent these...
400
Facilitator
Whose role is it in the Kaizen Event to encourage ALL team members to participate and develop solutions?
500
Fill in the missing word:
When planning, an agenda and ______rules should be established with a __________plan.
ground & communication
500
dull knives, smoke detector, not enough food, broken plates, etc.
Name 3 issues we identified in the Taco Tuesday scenario during the Kaizen Event lecture...
500
Obstacles or Root Causes
Brainstorming solutions will often begin with a list of these...
500
Identifying and prioritizing gaps in control which can create problems for the customer
The main purpose of the Failure Mode and Effects Analysis is...
500
Scribe
Whose role is it in the Kaizen Event to document everything at the event?






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