The minimum percentage to collect on a delinquent customer

This field activity is required for a sub meter and main meter that has stopped working

This is needed when a customer calls for status of move in/move out

4 things needed for HBA

This is required for a tenant who would like to get on a pay plan

You go here to find the status of a collection activity

This type of case happens when customer meter and remote has different reading

This is required for a tenant move in/move out

These meters should be removed from an account once you notice it (list 3)

OAF stand for this

How many days after the due date is turn off notice sent

This is required for reconnect for payment

This is missing is an account has a pending bill

When submitting a case you should click through the actions until you see this status

Where you find tenant information in C2M

This FA type is used for turn on request for non payment

This is required to schedule a field activity

This is required for a owner to owner move out (list 3)

Name 3 most common cases

This has to be added to the account after resolving customer request