Culture Beliefs Key Result Areas Core Values Mission/Vision Culture Tools
100
Name the Culture Belief:
"Your Experience. My Responsibility."
Personalize Care
100
Name the Key Result that uses the scores of our Culture Assessment to gauge improvement.
Team Engagement
100
Doing the right thing even when nobody is watching is an example of which Core Value?
Integrity
100
The____ statement focuses on today and what an organization does to achieve it. While the ____ statement focuses on tomorrow and what an organization wants to become.
Mission; Vision
100
This 2 word Culture Tool uses the following framework:
"This is what (insert CB) looks like to me.."
Share it and link to a Key Result in 45 seconds or less.
"That is what (insert CB) looks like to me....".
Focused Storytelling
200
Name the Culture Belief:
"I benefit from and Strengthen MercyOne."
Be ONE
200
The score for Consumer Experience is based off the answer to which patient survey question?
Would Recommend
200
Solidarity with one another, capacity to enter into another's joy and sorrow describes which Core Value?
Compassion
200
MercyOne serves with fidelity to the Gospel as a compassionate, healing ministry of Jesus Christ to transform the health of our communities is MercyOne's ___ statement.
Mission
200
This culture tool allows colleagues to better understand how they are demonstrating specific Culture Beliefs to ensure it's being perceived accurately.
Focused Feedback
300
Utilizing workflows like Telemedicine or DB Motion best describe which Culture Belief?
Innovate
300
Getting patients in to see a physician instead of returning to the hospital for readmission is an example that supports which Key Result Area?
Quality
300
Holding ourselves accountable for the human, financial, and natural resources entrusted to us describes which Core Value?
Stewardship
300
Iowa Heart's ____ statement is improving quality of life by enhancing cardiovascular health.
Mission
300
When giving Focused Recognition to a colleague it is important to link it to which _____ ______ that was demonstrated.
Culture Belief
400
Complete the description for the Culture Belief Improve Daily:
"I make____ every day for those we____ including each other."
Improvements; serve
400
Which Culture belief has a goal of 3.4 Million non-inpatient encounters generating revenue (or a 5% increase in new patients)?
Ambulatory Growth
400
We foster right relationships to promote the common good, including sustainability of the earth describes which Core Value?
Justice
400
MercyOne's vision statement reads that MercyOne will set the standard for a ______ and radically ______ system of health service.
personalized; convenient
400
This is a personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving Key Results and overcome limitations of "just doing the job". (Example- Fumble Jumper)
Joint Accountability
500
Complete the description for the Culture Belief Own it!
"I own my _____ to_____ our Key Results."
Actions; Deliver
500
Sustainable Growth and Efficiency has a goal of achieving a _____ ______ of 4.2%
Operating Margin
500
Complete the description for the Core Value Reverence: "We honor the sacredness and ____ of every person."
Dignity
500
Iowa Heart's Vision statement states IHC will offer state-of-the-art ____, provide the highest quality ____ and access, and to promote teamwork, accountability, and efficiency.
Care; Service
500
We all impact the Key Results and are responsible to achieving our goals. We must all make a personal _____ to contribute to accomplishment of this through our actions, attitude, and work every day.
Committment






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