Culture Beliefs | Key Result Areas | Core Values | Mission/Vision | Culture Tools |
---|---|---|---|---|
Name the Culture Belief:
"Your Experience. My Responsibility."
Personalize Care
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Name the Key Result that uses the scores of our Culture Assessment to gauge improvement.
Team Engagement
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Doing the right thing even when nobody is watching is an example of which Core Value?
Integrity
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The____ statement focuses on today and what an organization does to achieve it. While the ____ statement focuses on tomorrow and what an organization wants to become.
Mission; Vision
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This 2 word Culture Tool uses the following framework:
"This is what (insert CB) looks like to me.." Share it and link to a Key Result in 45 seconds or less. "That is what (insert CB) looks like to me....".
Focused Storytelling
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Name the Culture Belief:
"I benefit from and Strengthen MercyOne."
Be ONE
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The score for Consumer Experience is based off the answer to which patient survey question?
Would Recommend
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Solidarity with one another, capacity to enter into another's joy and sorrow describes which Core Value?
Compassion
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MercyOne serves with fidelity to the Gospel as a compassionate, healing ministry of Jesus Christ to transform the health of our communities is MercyOne's ___ statement.
Mission
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This culture tool allows colleagues to better understand how they are demonstrating specific Culture Beliefs to ensure it's being perceived accurately.
Focused Feedback
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Utilizing workflows like Telemedicine or DB Motion best describe which Culture Belief?
Innovate
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Getting patients in to see a physician instead of returning to the hospital for readmission is an example that supports which Key Result Area?
Quality
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Holding ourselves accountable for the human, financial, and natural resources entrusted to us describes which Core Value?
Stewardship
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Iowa Heart's ____ statement is improving quality of life by enhancing cardiovascular health.
Mission
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When giving Focused Recognition to a colleague it is important to link it to which _____ ______ that was demonstrated.
Culture Belief
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Complete the description for the Culture Belief Improve Daily:
"I make____ every day for those we____ including each other."
Improvements; serve
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Which Culture belief has a goal of 3.4 Million non-inpatient encounters generating revenue (or a 5% increase in new patients)?
Ambulatory Growth
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We foster right relationships to promote the common good, including sustainability of the earth describes which Core Value?
Justice
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MercyOne's vision statement reads that MercyOne will set the standard for a ______ and radically ______ system of health service.
personalized; convenient
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This is a personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving Key Results and overcome limitations of "just doing the job". (Example- Fumble Jumper)
Joint Accountability
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Complete the description for the Culture Belief Own it!
"I own my _____ to_____ our Key Results."
Actions; Deliver
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Sustainable Growth and Efficiency has a goal of achieving a _____ ______ of 4.2%
Operating Margin
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Complete the description for the Core Value Reverence: "We honor the sacredness and ____ of every person."
Dignity
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Iowa Heart's Vision statement states IHC will offer state-of-the-art ____, provide the highest quality ____ and access, and to promote teamwork, accountability, and efficiency.
Care; Service
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We all impact the Key Results and are responsible to achieving our goals. We must all make a personal _____ to contribute to accomplishment of this through our actions, attitude, and work every day.
Committment
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