Culture Beliefs | Key Result Areas | Core Values | Mission/Vision | Culture Tools |
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Personalize Care
Name the Culture Belief:
"Your Experience. My Responsibility." |
Team Engagement
Name the Key Result that uses the scores of our Culture Assessment to gauge improvement.
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Integrity
Doing the right thing even when nobody is watching is an example of which Core Value?
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Mission; Vision
The____ statement focuses on today and what an organization does to achieve it. While the ____ statement focuses on tomorrow and what an organization wants to become.
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Focused Storytelling
This 2 word Culture Tool uses the following framework:
"This is what (insert CB) looks like to me.." Share it and link to a Key Result in 45 seconds or less. "That is what (insert CB) looks like to me....". |
Be ONE
Name the Culture Belief:
"I benefit from and Strengthen MercyOne." |
Would Recommend
The score for Consumer Experience is based off the answer to which patient survey question?
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Compassion
Solidarity with one another, capacity to enter into another's joy and sorrow describes which Core Value?
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Mission
MercyOne serves with fidelity to the Gospel as a compassionate, healing ministry of Jesus Christ to transform the health of our communities is MercyOne's ___ statement.
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Focused Feedback
This culture tool allows colleagues to better understand how they are demonstrating specific Culture Beliefs to ensure it's being perceived accurately.
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Innovate
Utilizing workflows like Telemedicine or DB Motion best describe which Culture Belief?
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Quality
Getting patients in to see a physician instead of returning to the hospital for readmission is an example that supports which Key Result Area?
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Stewardship
Holding ourselves accountable for the human, financial, and natural resources entrusted to us describes which Core Value?
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Mission
Iowa Heart's ____ statement is improving quality of life by enhancing cardiovascular health.
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Culture Belief
When giving Focused Recognition to a colleague it is important to link it to which _____ ______ that was demonstrated.
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Improvements; Serve
Complete the description for the Culture Belief Improve Daily:
"I make____ every day for those we____ including each other." |
Ambulatory Growth
Which Culture belief has a goal of 3.4 Million non-inpatient encounters generating revenue (or a 5% increase in new patients)?
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Justice
We foster right relationships to promote the common good, including sustainability of the earth describes which Core Value?
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Personalized; Convenient
MercyOne's vision statement reads that MercyOne will set the standard for a ______ and radically ______ system of health service.
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Joint Accountability
This is a personal choice to rise above one’s circumstances and demonstrate the ownership necessary for achieving Key Results and overcome limitations of "just doing the job". (Example- Fumble Jumper)
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Actions; Deliver
Complete the description for the Culture Belief Own it!
"I own my _____ to_____ our Key Results." |
Operating Margin
Sustainable Growth and Efficiency has a goal of achieving a _____ ______ of 4.2%
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Dignity
Complete the description for the Core Value Reverence: "We honor the sacredness and ____ of every person."
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Care; Service
Iowa Heart's Vision statement states IHC will offer state-of-the-art ____, provide the highest quality ____ and access, and to promote teamwork, accountability, and efficiency.
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Commitment
We all impact the Key Results and are responsible to achieving our goals. We must all make a personal _____ to contribute to accomplishment of this through our actions, attitude, and work every day.
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