In Windows Vista and 7, you use the ________________________________ applet to add and remove programs

You can use _______________________ to disable certain graphical flourishes, such as animations, transparencies, and more.

The tool in Windows XP Home loaded by default can you use to back up essential system files.

Pam needs to connect a hard drive controller to her new Windows 7 64-bit computer but is unable to because of the older, unsigned driver. What can she do to make Windows load her driver?

Mark wants to run Error-checking on his Windows 7 machine once every week. Which tool enables him to set Windows to do this automatically?

A. msconfig
B. Startup Repair
C. Hardware Profiles
D. Task Scheduler

Windows XP uses the _____________________ to create a backup of the system, using both a floppy disk and a backup medium such as tape, but the restore side involves completely reinstalling the operating system.

While Windows Update is an important part of your arsenal against bugs, viruses, and other problems, you should configure ________________________ so that Windows regularly downloads and installs the updates for you.

Mark loaded a new video card on his system, but now everything looks very bad. What should he do first?

Diane complains that her system seems sluggish and she keeps running out of disk space. What tool can you use to get rid of unnecessary files and compress older files? Select the best answer

Restoring an Automated System Recovery backup in Windows XP requires which three components? (Select three.)

To change which programs and services start with Windows, you would use the _________________________________.

Windows XP includes a neat feature called _______________________ that enables you to switch several hardware configurations at once during the Windows boot process.

What should be your first choice to remove an application that you no longer need?

Alberto installs a video card into a Windows XP computer and it seems to work just fine until he tries to run a game. Then he gets low-end graphics and it just doesn’t look right. What might he try to fix the problem?

From which utility can you run the Windows Memory Diagnostic Tool?

If installing a new driver causes problems in your system, ___________________ enables you to roll back the driver to a previously installed version.

When you insert an optical disc into your PC, Windows uses the ________________ feature to start the disc automatically.

Windows 7 Does not support which backup features (Name 2)?

Which of the following operating systems enables you to back up files to a tape using the included backup utility?

A. Windows Vista Business
B. Windows 7 Professional
C. Windows 7 Ultimate
D. Windows XP Professional

When performing automatic updates, Windows uses which feature to download additional updates for other Microsoft products?
A. Software notifications
B. msinfo32
C. Microsoft Update
D. Registry

Microsoft occasionally packages several updates for Windows together into a ______________________________.

Microsoft uses ____________________ to protect PC users from installing bad drivers.

What program can you use to keep your systems patched and up-to-date?

Which of the following commands opens the System Information tool?

A. msconfig
B. msinfo
C. msinfo32
D. mscnfg32

Joan recently bought a new gamepad and used the Add a Device wizard to install it, but it still won’t work. What should she do next? (Select two.)
A. Check the manufacturer’s Web site for updated drivers
B. Run the Automated System Recovery tool to return