Mayo Clinic Processes Jeopardy Template

On the Line	Access Denied	It's all Resolved	Commercial	Status Codes
100 What is BCBS of AZ phone number? 800-232-2345	100 What is an adjustment? the resolution for the denial OA 23 for a true secondary payer	100 What is 6673- COVID ADMIN 99211 FL BLUE? Status code used for BCBS of FL rejecting CPT 99211	100 What is request UHC to reprocess? UHC CO 109 denial for claims with POS 81 resolution.	100 What is Sent to WQ Corrected claim Requested? 6147
200 What is Aetna's Claims mailing address? P. O. Box 981107 El Paso, TX 79998-1107	200 What isCO/OA 227? Denial code that means Information requested from the patient/insured not provided	200 What is 21045? WorkQueue to send the EOBs uploaded in OnBase for missing payment	200 What is Resubmit claim is epic and status to 9701? resolution of when the ChampVA claim was sent to the incorrect Payer ID	200 What is 7101? Processing with Payer Status code
300 What is Bind Benefits Claims Fax number? 888-615-6584	300 What is Send to Coding? Resolution for Medical Necessity or Level of care Denials	300 What is the correct naming convention? MPWC_MRN_HAR_YES	300 What is Cigna? Payer with an issue with no EOB for the HSN/HRA payments	300 What is 6701 Pending info from insurance? When waiting on information from the insurance status code.
400 What is Perferred One Admin Services Phone number? 1-800-997-1750	400 What is Contract Matrix found in OneNote? location of the timely filing	400 Who is Joshua Cochrane? Provider added to the Lake City location and claims must be resubmitted and/or reprocessed	400 What is Small Balance Coding Directive for Commercial Payers? Job aid with coding thresholds	400 What is 8801? Status used for Zero Balance.
500 What is COVID19 HRSA Uninsured Testing and Treatment Fund Payer ID? 95964	500 What is a possible reason for Denial CO/OA18? Multiples of the same charge with no modifier	500 What is Domestic Print folder? where records/appeals are to be placed that are being mailed by mayo.	500 What is 37308? Allied benefit systems Payer ID	500 What is Document Upload? The name for status code 6642.

Mayo Clinic Processes

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