100
individualized care, provider collaboration, provider collaboration
3 main elements for patient center care
100
true
good listening skills require concentration true or false
100
needs, preferences, privacy
individualize care requires that we respect each patients
100
discussing patient care with health care providers when visitors can hear
most often violations occur
100
written documentation, follow up
how to communicate finding to other members of health care team
200
adherence to their treatment plan, achieve higher quality outcomes
patient centered care can improve
200
true
if the patient is in pain or having trouble breathing ir can affect their comminucation true or false
200
4-12ft introductory stage encounter
social space when to use it
200
discuss patient information with other direct health care providers
good basic rule
200
when delivering pt to another unit or facility, at shift change, when colleague take over in case of emergency
when to hand off information
300
empathy, respect, sensitivity
individual care requires
300
introductory
initial assessment
treatment
monitoring
4 stages of communication progression
300
18 inch-4ft initial assessment
personal space when do we use it
300
teach back method, return demonstration
learning activities to evaluate results
300
situation, background, assessment, recommendation
SBAR
400
body movement, facial expression, touch and eye movement
how can messages be sent when comminucation
400
acknowledge
introduction
duration
explanation
thank
AIDET
400
0-18 inch physical examination
intimate when do we use it
400
specific, measurable, action oriented, realistic, and time limited
action plans should be
400
how are you
hello
500
not listening
what is our most common mistake
500
face patient, appropriate eye contact, open posture, use touch, actively listening, golden rule
techniques for effective communication
500
protected health information- address, social, medical insurance
PHI
500
risk of patients safety, increase of its stay, waste resources, less than optimal its outcome
failure to collaborate with other providers
500
I don't know what else to ask
hi






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