Types of Power | Building Trust | Emotional Intelligence Quotient | Motivation Theories 1 | Motivation Theories 2 |
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What is Expert Power
Power created when a leader possesses great intelligence, insight, or experience
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What is Common Values
Building trust quality where you find commonalities to help overcome the sense of "otherness"
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What is Empathy
Being aware and accepting of the importance and legitimacy of others’ emotions
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What is Maslow's Need Theory
The theory indicating individuals are motivated by a desire to satisfy certain needs
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What is Theory Y
The theory where leaders believe that employees dislike rigid controls and inherently want to accomplish something
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What is Coercive Power
Power created when the leader has the power to punish non-followers
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What is Predictable/Integrity
The trust building trust quality where you "walk the talk"
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What is Self-awareness
Becoming aware of your emotions and needs and their effect on work relationships
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What is Vroom Expectancy Theory
The theory that states the level of effort depends on expectancy, instrumentality, and valence
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What is Hezrberg's Motivation-Hygiene Theory
The theory suggesting Satisfying hygiene factors can remove some discontent that interferes with motivation, but satisfactory conditions are not enough in themselves to create motivation
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What is Reward Power
Power created when followers receive something they value in exchange for commitment
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What is Communication
The trust building quality used when you reveal things about yourself and are open to hearing how others see you
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What is Motivation
Possessing a passion for the job or current objective
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What is Theory X
The theory where leaders believe people must be strictly controlled and forced to work
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What is McClelland's Three Needs Theory
The theory suggesting individuals are motivated by achievement, affiliation, power
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What is Legitimate Power
Power created formally through a title or position
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What is Capability/Competence
The trust building quality that delivers on commitments
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What is Social Skills (social intelligence)
Being able to create connections or rapport with others
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What is Self-determination
The theory indicating individuals are motivated by innate needs (competence/relatedness) along with autonomy and purpose
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What is Attribution Theory
The theory that how a person interprets causes for past success or failure impacts motivation
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What is Referent Power
Power created by the force of the leader’s personality
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What is Benevolence
Building trust through having genuine concern about another's well-being, above or at least equal to your own interests
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What is Self-regulation
Learning to control and accommodate one’s emotions
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What is Goal-setting Theory
The theory indicating motivation can be increased by providing employees with goals against which they can assess their achievement.
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What is Heider, Weiner Attribution Theory
The theory that indicates a leader can help employees accurately attribute causes and opportunities for success
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