Property Address Changes Name Changes Money Endorsements Cancellations Reason Codes
100
What is 911 Change?
County, city, municipality forces an address change to the area
100
What is typographical error?
A mistake made in the typing process (such as a spelling mistake) of printed material
100
What is add or increase?
Insureds may ____ coverage on their policy any time during the policy term.
100
What is set to non-renew?
If for any reason the policy cannot be canceled, the policy will need to be ____ ____ ____.
100
What is Reason Code 6?
Risk not eligible for coverage.
200
What is log note?
The ____ ____ should include what you did on the policy and any important details.
200
What is Last Name, First Name?
When an insured can be described as a person (not a business, LLC, condo assn, etc.) the ______, ______ format must be used.
200
What is the endorsement date for decreasing coverage?
Must be Inception if mid-term $ endorsement exists.
200
What is 5, 6, 22, and 25?
All named insureds must provide the insurer with a signed and dated cancellation/nullification request except for these reason codes.
200
What is Reason Code 3?
Policy canceled and rewritten to establish a common expiration date with other insurance coverage
300
What is USPS.com?
A request is received to correct the city only. Go to ____ and verify the revised city is valid.
300
What is assignment?
In the NFIP, written ____ of a policy is permissible upon transfer of title.
300
What is False?
True or False
Contents coverage can be decreased or removed midterm if the request indicates that they're over-insured, since the value of the contents cannot be validated.
300
What is the listed insured is deceased?
Complete the sentence: A Power of Attorney (POA) signing on behalf of the insured is acceptable, unless.......
300
What is Reason Code 12?
Mortgage Paid Off
400
What is pending claim?
Do not approve a change or correction to a property address if there is a ____ ____ on the policy without supervisor approval.
400
What is
• A statement from the agent indicating the reason for the name change is due to death is sufficient
• Death Certificate is not required
These are the explanation requirements for Deleting Insured - Due to Death.
400
What is agent?
Midterm quotes can be provided to ____ only.
400
What is Send to the insured mailing address on the policy?
If the mailing and property address differ, and a forwarding address is not given, this is where you would send the refund.
400
What is Reason Code 10?
Condominium policy (unit or association) converting to RCBAP
500
What is building, location, or unit?
Insurers may not endorse or transfer a flood policy to change the insured ____, ____, or ____.
500
What is Appendix B: Forms (B.8)
The General Change Endorsement Form is found on this page.
500
What is The date the endorsement request is received?
This is the endorsement date to increase the deductible.
500
What is
• Verifying a difficult to read address on submitted documentation.
• Verifying the policy property address is the same as the legal address. Public records or verification in writing is required.
• Verifying why the names on the documents differ from the named insured.
Per clarification from FEMA a verbal authorization is not acceptable for: (these three things)
500
What is Reason Code 21?
Continuous lake flooding or closed basin lakes






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