What is Haptics

Communication through touch

What is defensive

Beginning stage of loss of rationality

What is the Integrated experience

The concept that staff attitudes and behaviors effect the attitudes and behaviors of the clients and vice versa

What is for the care, welfare, security and safety of the clients

Value of using CPI

What is the Verbal deescalation continuum

A model demonstrating a variety of defensive behaviors that are often seen when individuals are in the defensive level of the crisis development model