| SAFETY ALWAYS | WEEKLY UPDATES |
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Who is our office Safety Coach?
Sara
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What is the ENT weekly update?
Weekly email sent by Jane that includes updates on safety, patient engagement and general information that needs to be shared with the staff.
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What is filed when a safety event occurs?
NETS Report
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What is the protocol for calling off?
Contact both Jane and Sara and when possible give a minimum of 2 hours prior to shift beginning. If no response via text, follow up with a phone call.
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What is a good catch?
An event that did not reach the patient because it was stopped/caught by an individual.
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What is Storyboard?
An Epic upgrade on 12/08/19. No functionally change. Moved header information to left side.
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What tool uses Stop, Think, Act and Review?
STAR
Stop: Focus attention on the task at hand Think: Understand what is to be done. Plan or actions. Decide what to do if the unexpected occurs. Act: Carry out the planned task. Review: Verify you get the expected/desired results. |
What is the 1:1 match up with CMA's and MD's?
Dr. Patel: Karla
Dr. Simon: Anna Dr. Kay: Caitlin Dr. Mirza, Dr. Kung & Erin: Rosa & Carrie |
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What is ARCC?
Ask a question
Request a change Communicate your concern Contact your chain of command |
What is the proper way to handle employee injuries?
All employee injuries must be reported to Jane or Sara within 24 hours. Each injury requires an Employee Incident report. Do not complete a NETS report for employee injuries. In the event of a needle stick, if it’s a dirty needle, the patient will also need their labs drawn, so DO NOT release the patient from the clinic. Be sure to page the Corporate Health Nurse for further instructions.
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