Safety First
100
Two people, together-verifying cash or negotiables. Two people taking responsibility for the accuracy of what they are signing
What is dual control?
200
What are three conditions to validate a visiting vendor prior to allowing access
What is 1.Validate the identity of the visitor/vendor
2. Validate the purpose of the visitor/vendors visit
3. Document the visit by completing the Branch Visitor Log.
300
Where are the robbery/bomb threat instructions located?
What is located at every teller station and at every phone.
400
What are the three steps to complete following a robbery.
What is after the robber has left, activate the Hold-Up Alarm, notify your supervisor, lock or secure the location.
500
What is the safe entry signal and what is the protocol?
What is the Peoples United Bank placard on the window. Call the branch, state your name, and ask for the hours. If the hours are given, go to a secure location and call the LOCAL police.






Operational Risk

Press F11 for full screen mode



Limited time offer: Membership 25% off


Clone | Edit | Download / Play Offline