Lotus | Telephony | Jabber | Software Installation |
---|---|---|---|
Collaborate Profile
Name an example where you have to create a request
|
Lotus Notes
______ is an e-mail system, e-mail is probably the most recognizable component that it has
|
Jack Activation
Name one telephony issue
|
Outlook Presence status does not sync with Jabber
Name one Issue is not related to Jabber
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Advise user to contact Global Human Resources
If the display name is incorrect in AD we need to ____
|
Lotus notes ID file and password
What's required for Lotus installation process
|
Service Catalog requests
For Cisco issues, we need to create a
|
global package
What's the installation process to reinstall jabber
|
SNOW ticket via Service Catalog
To change the name appearing on Cisco phone's LCD screen or get a new extension assigned, User should submit ________
|
from global package
Where We manually install Lotus
|
CORP LAN ID
You must have an active ____ to submit a request to have voice mail set up
|
Software Center
To install Jabber, the users download it in _____
|
True
Users may request that their phone number be displayed on their Outlook profile T/F?
|
statestreet
What domains do we use to nstall Lotus?
|
LAN ID
If the user does not have an active ____, they will need to have one created before the phone setup request can be processed.
|
|
phone extension already assigned to user's ID
What's needed to request a phone number extension?
|
Email, Contacts, Calendar
Name three uses for Lotus
|
adhoc
For Cisco issue that is a request cannot be an ____ ticket
|
|