Common guest menu questions Retail Procedures UPSELLLLLLLLLLLSSSS Fry/Salad items Broil/Hot prep items
100
Mushrooms, Onions, and Jack Cheese
What comes on a roadkill?
100
Two.
What is the maximum number of times the phone should ring before you answer it?
100
"Would you like that loaded with caramel sauce and toasted marshmallows?"
When someone orders a sweet potato, how do you upsell it?
100
iceberg mix/ cheddar/ tomato/ egg/ crouton/ dressing on the side
What comes in a house salad?
100
Mac n cheese
What is our one side that is not made in house?
200
Butter, Sour Cream, Cheese and Bacon
What comes on a loaded baked potato?
200
Smile
What is the most important thing to do when answering the phone?
200
Mushroom, Onion, Jack cheese, brown gravy, or cream gravy.
When someone asks for a smother, it can be a combination of 5 different items. What are they?
200
iceberg mix, blue cheese crumbles, tomato, jack cheese, italian dressing, croutons, dressing on the side
What comes in a filet salad?
200
Ribeye
What cut of steak is most flavorful?
300
7 oz
How many ounces of fried pickles are in one order?
300
30 seconds
What is the maximum amount of time you should place a guest on hold?
300
Ask if they need to buy giftcards, ask if they want to add a drink/half gallon (if we have them), ask if they want to buy any seasonings or sauces.
What are some ways you can upsell a carryout order AT THE WINDOW?
300
skins, pickles, wings, or snake bites
What can you order as part of a combo app?
300
Filet
What cut of steak is most tender?
400
5
How many chicken critters come in the Ranger meal?
400
To reduce confusion in busier times, to stay organized, to make sure we have everything on the chit before selling the order.
When hot packing, why do we label boxes?
400
Pulled pork, BBQ Chicken, Ribs, Shrimp Skewer, *Shrimp Smother, Veggie Kabob
What all kicks do we offer?
400
10
How many snakebites come in an order?
400
Friday, Saturday, and Sunday
What days of the week do we offer prime rib?
500
BBQ, Mushroom, Onion, Jack, American Cheese, Lettuce, Tomato, Red Onion
What comes on a smokehouse burger?
500
The quote time.
When entering an order on the ipad, you need to adjust WHAT every time you enter an order?
500
Bottled Water
What is that one weird drink the web keeps letting people order that we definitely don't have?
500
4 minutes
How long does it take a cactus blossom to cook?
500
"like 3" - Jacob Powell
How many POUNDS of butter are in a batch of our mushrooms?






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