Common guest menu questions | Retail Procedures | UPSELLLLLLLLLLLSSSS | Fry/Salad items | Broil/Hot prep items |
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Mushrooms, Onions, and Jack Cheese
What comes on a roadkill?
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Two.
What is the maximum number of times the phone should ring before you answer it?
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"Would you like that loaded with caramel sauce and toasted marshmallows?"
When someone orders a sweet potato, how do you upsell it?
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iceberg mix/ cheddar/ tomato/ egg/ crouton/ dressing on the side
What comes in a house salad?
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Mac n cheese
What is our one side that is not made in house?
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Butter, Sour Cream, Cheese and Bacon
What comes on a loaded baked potato?
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Smile
What is the most important thing to do when answering the phone?
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Mushroom, Onion, Jack cheese, brown gravy, or cream gravy.
When someone asks for a smother, it can be a combination of 5 different items. What are they?
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iceberg mix, blue cheese crumbles, tomato, jack cheese, italian dressing, croutons, dressing on the side
What comes in a filet salad?
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Ribeye
What cut of steak is most flavorful?
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7 oz
How many ounces of fried pickles are in one order?
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30 seconds
What is the maximum amount of time you should place a guest on hold?
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Ask if they need to buy giftcards, ask if they want to add a drink/half gallon (if we have them), ask if they want to buy any seasonings or sauces.
What are some ways you can upsell a carryout order AT THE WINDOW?
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skins, pickles, wings, or snake bites
What can you order as part of a combo app?
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Filet
What cut of steak is most tender?
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5
How many chicken critters come in the Ranger meal?
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To reduce confusion in busier times, to stay organized, to make sure we have everything on the chit before selling the order.
When hot packing, why do we label boxes?
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Pulled pork, BBQ Chicken, Ribs, Shrimp Skewer, *Shrimp Smother, Veggie Kabob
What all kicks do we offer?
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10
How many snakebites come in an order?
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Friday, Saturday, and Sunday
What days of the week do we offer prime rib?
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BBQ, Mushroom, Onion, Jack, American Cheese, Lettuce, Tomato, Red Onion
What comes on a smokehouse burger?
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The quote time.
When entering an order on the ipad, you need to adjust WHAT every time you enter an order?
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Bottled Water
What is that one weird drink the web keeps letting people order that we definitely don't have?
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4 minutes
How long does it take a cactus blossom to cook?
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"like 3" - Jacob Powell
How many POUNDS of butter are in a batch of our mushrooms?
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