SHOW ME THE MONEY



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GIMME A REASON INVENTORY OR NON-INVENTORY SHOW ME THE LABEL SOME EXPLAINING TO DO COMPLETE OR NOT COMPLETE
What is Warehouse?
Name the return reason selected for the wrong item, the wrong size, or the wrong color.
What is Non-Inventory?
The item is under $20.00 and is damaged with broken glass
What is Free?
The return fee in Rack Stores.
What is In Transit?
You would explain that we must wait for the item to be received at the fulfillment center if you check the tracking and find this.
What is Complete?
If the item was shorted but not processed, you would _______ the return.
What is Damaged?
Name the return reason selected for an item with a rip, stain, or odor
What is Inventory?
The customer didn't like the color of the item they are returning.
What is $5.95?
The cost of the return label for mail-in returns for the US.
What is 3-5 Business Days or Sooner?
You would explain this to the if the return has been completed and the customer is looking for their funds back on their original method of payment
What is Complete?
The customer wants to cancel the item, you would _______ the return.
What is Lost in Warehouse?
Name the return reason for an item that has been received at the Fulfillment Center per the USPS tracking but is beyond the 5-7 day window.
What is Non-Inventory?
The item is makeup and non-returnable but we are making an accommodation.
What is 10.95?
The cost of the return label for mail-in returns for Canada.
What is Non-Returnable?
You would explain this to the customer if the item is beyond our normal (or extended) return policy?
What is Not Complete?
The customer cannot decide if they want to mail back the item or take it to the store, you would _______ the return.
What is Didn't Like It?
Name the return reason selected if the customer is returning different sizes or colors of the same item.
What is Inventory?
The item was the wrong size from the ordered item.
What is USPS or Pitney Bowes (Newgistics)?
Name the carrier website for the tracking information that is located on the return label.
What is a gift?
You would explain to the customer they can receive a gift card at the store if this item was a _______.
What is Not Complete?
The customer is returning the item by mail because it did not fit, you would _______ the return.
What is Cancel?
Name the return reason selected for an item that is within the 2-hour order timeframe.
What is Non-Inventory?
The item in the return has been voided.
What is a Guest Account?
You will need to email the return label directly to customers with this type of shopping account.
What is Return Accommodation?
You would explain to the customer this action if the return meets the requirements of under $200.00, they have waited longer than a month for it to process after being received, and you have checked the Member Page notes.
What is Complete?
The cust is receiving a return accommodation, you would _______ the return.
What is a gift card?
The customer paid for their order with Nordstrom Notes, the return refund would be issued to this.

RETURN JEOPARDY

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